Melissa Keener

• Researched issues, wrote reports and presented findings to city council.
• Oversaw over approximately 8 to 10 personnel working in multiple areas.
• Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
• Completed payroll and insurance for all employees
• Monthly billing of all municipal customers
• Daily deposits to municipal accounts
• Worked closely with vendors to insure timely payments and orders
• Scheduled all training for water/sewer operators

• Led recruitment efforts, enhancing talent acquisition strategies to align with organizational goals.
• Streamlined onboarding processes, reducing time-to-hire and improving new employee integration experiences.
• Coordinated conflict resolution initiatives, promoting a positive work environment and reducing turnover rates.
• Collaborated with department heads to address staffing needs proactively, optimizing productivity across the organization.
• Mediated conflict resolution sessions between employees as needed, fostering a harmonious work environment built on mutual respect.
• Organized company-wide events and gatherings that strengthened employee morale and fostered a sense of community within the organization.
• Developed effective onboarding programs for new hires, resulting in smoother transitions into company culture.
• Conducted thorough exit interviews to identify areas of improvement in retention strategies and workplace conditions.
• Enhanced employee engagement levels by launching recognition initiatives that celebrated outstanding performance and achievements.
• Managed payroll functions efficiently, ensuring timely and accurate compensation for all staff members.
• Addressed employee concerns promptly by establishing an accessible grievance resolution process, promoting trust and transparency within the organization.
• Monitored labor law developments to ensure timely updates were made to company policies regarding worker''s rights and employer responsibilities.
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Completed all aspects of creating a garment (yarn usage, measurements, threads, time complete)

Backup for phone operator

Backup for Personnel Manager

Backup for Purchasing Manager