Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Kelley

Melissa Kelley

Pendleton,USA

Summary

Dedicated and detail-oriented law enforcement professional serving as the Certified Accreditation Manager and Sergeant of the Administration Division at the Anderson City Police Department. Proven leadership abilities complemented by extensive experience in policy compliance, departmental administration, and organizational standards. Currently spearheading initiatives to align the department with state minimum standards for full agency accreditation, demonstrating a strong commitment to professional development and agency excellence. Recognized for strengths in policy development, compliance oversight, and project management, while adept at streamlining administrative processes to enhance integrity, accountability, and efficiency within law enforcement operations.

Overview

16
16
years of professional experience

Work History

Accreditation Manager / Administration Division Sergeant

Anderson City Police Department
01.2023 - Current
  • Create and improve departmental policies to reflect minimum SC state standards and best practices
  • Assist traffic lieutenant with coordinating small events
  • Assist with the training division
  • Supervised officers working in courtroom security.
  • Assisted when needed with courtroom security.
  • Answered walk in complaints for reports.
  • Worked as secondary Internal Affairs Officer.
  • Assist when needed with recruiting events.
  • Assists with interview board(s) for new hires and / or promotional boards up to the level / rank of Sergeant.
  • Supervised civilian employees to include records, grant coordinator, secretary of the chief, etc.
  • Assisted with gathering necessary information for the purpose of grant application(s).
  • Assisted traffic division with coordinating small events (to include security details, scheduling, and traffic control).
  • Liaison between local businesses and the police department for assistance with small events.
  • Researched new information about laws, policies, Attorney General's opinion(s) to help with rewriting policies.
  • Rewrote policies.
  • Networked with other agencies / accreditation managers reference to policy changes needed, conducted, provided, etc.
  • Located and documented proof(s) of compliance for existing policies.
  • A member of the Honor Guard.
  • Attend SCPAC quarterly meetings when able to do so.
  • A member of NAWLEE (National Association of Women in Law Enforcement Executives).
  • Conducted internal affairs interviews when primary IA coordinator was not available.
  • Participated in Internal Affairs Interviews as a witness.
  • Certified SWAT team member.

Law Enforcement Victim's Advocate

Anderson City Police Department
11.2019 - 01.2023
  • Accompanied clients to court to clarify processes and procedures.
  • Collected statistical data and updated documentation to maintain client records.
  • Constructed referral list of agencies and community resources for victims to provide aftercare services.
  • Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
  • Attended interagency meetings and networked to create community partnerships.
  • Liaised with members of justice system on behalf of client.
  • Developed safety plans to meet victims' assessment of need.
  • Developed rapport to create safe and trusting environment for care.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
  • Transported victims to safer housing.
  • Transported victims to and from court / bond hearings.
  • Provided training for victim notification to Detention and / or Patrol Officers.
  • Assisted with communication issued between victims, court personnel, and law enforcement.
  • Provided training to patrol officers regarding DSS notification when a child is present during domestic violence incidents.

Patrol Sergeant

Williamston Police Department
11.2015 - 11.2019
  • Backed up patrol officers during difficult stops or to answer complex questions.
  • Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
  • Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
  • Investigated allegations of employee misconduct, provided findings and coordinated disciplinary actions.
  • Maintained positive community relations through active communication at crime scenes and assistance with programs such as Community Watch Programs.
  • Responded to callouts during periods of low coverage or high demand to serve public in the Town Limits of Williamston, SC.
  • Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
  • Managed shift schedules, including granting or denying leave requests and obtaining coverage for shortages.
  • Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
  • Inspected officers and vehicles to identify and correct any unprofessional appearances.
  • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
  • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
  • Collaborated with court prosecutors and testified in court.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Patrolled municipality in the Town of Williamston location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for the police department.

Police Patrol Officer

Williamston Police Department
08.2010 - 11.2015
  • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
  • Collaborated with court prosecutors and testified in court.
  • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
  • Patrolled town limits of Williamston Police Department to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
  • Performed rescue functions at accidents, emergencies and disasters, including directing traffic, administering emergency medical aid and carrying people from dangerous areas.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving crimes and complaint issues within the community.
  • Worked with person(s) in the community to understand needs and provide protection services.
  • Conducted traffic stops and maintained a general police presence in an attempt to deter, resolve, and monitor crime while providing peace and protection for the community.
  • Completed any delegated tasks from superior officers.

Detention Officer / Dispatcher

Williamston Police Department
08.2009 - 08.2010
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Attended to feeding, housing and physical well-being of inmates.
  • Regularly conducted security and sanitation checks.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Maintained security and welfare of prisoners in police department jail.
  • Supervised and controlled behavior of the inmates.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Answered calls and took basic information from caller.
  • Read system maps and caller information, and documented all details in system.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Education

Associate of Applied Science - Information Technology

Forrest College
Anderson, SC
06.2018

Associate of Applied Science - Criminal Justice

Forrest College
Anderson, SC
06.2017

Skills

  • Certified law enforcement professional
  • Law enforcement techniques
  • Police policy development
  • Proficient in law enforcement practices
  • Experience in supervisory roles and leadership development
  • Radar operation certification
  • Certified impaired driving evaluator
  • Certified Datamaster Operator
  • Experienced field trainer
  • Certified Specific Skills Instructor
  • Certified in Taser use
  • Human trafficking awareness training
  • Experienced in crime scene investigations
  • Accreditation management certification
  • In-depth knowledge of accreditation standards
  • In-depth knowledge of internal affairs protocols
  • Proficient in recruitment processes
  • Certified victim advocate
  • Skilled in fingerprint identification
  • Skilled in conducting interviews
  • Certified in defensive driving techniques
  • Proficient in firearms handling
  • Knowledge of CJIS regulations
  • Experienced in coordinating meetings
  • Knowledge of litigation procedures
  • Experience in addressing workplace harassment issues
  • Knowledgeable in bias-based profiling techniques
  • Knowledgeable in bloodborne pathogens
  • Experienced in victim support
  • Microsoft Technology Associate in database fundamentals
  • Crisis intervention training
  • Proficient in SCIBRS
  • Certified SWAT team member

Timeline

Accreditation Manager / Administration Division Sergeant

Anderson City Police Department
01.2023 - Current

Law Enforcement Victim's Advocate

Anderson City Police Department
11.2019 - 01.2023

Patrol Sergeant

Williamston Police Department
11.2015 - 11.2019

Police Patrol Officer

Williamston Police Department
08.2010 - 11.2015

Detention Officer / Dispatcher

Williamston Police Department
08.2009 - 08.2010

Associate of Applied Science - Criminal Justice

Forrest College

Associate of Applied Science - Information Technology

Forrest College

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