Melissa Kelley Wilson

• Driving and staffing ambulances
• Responding to 911 calls
• Providing emergency treatments
• Dressing wounds or injuries
• Putting patients on defibrillators and ventilators
• Giving medical staff critical health information about patients
• Educating the public about first-aid techniques
• Providing first-aid treatment, such as bandaging wounds

Delaware State Police, SBI - Dover, DE

February 2005 to March 2013

BioFinger print tech

Dispatched officers/ATF officers

DId criminal background checks on anyone who tries to purchase a gun in the state of Delaware. Also do superchecks for Troopers to determine whether gun(s )should be taken or returned. Pull criminal reports for troopers and government agencies.

Receptionist: worked the front desk, answered phones, took payments, and signed customer in and out.

Dispatch: ATF or State Police to location when needed.

Customer Service duties

Fingerprint tech:

AFIS"Automated fingerprint Identification system

Finger printed the public and sex offenders

DELJIS certified:

I am trained to do criminal history's (background checks)

performed expungments and pardons

corrected or fixed errors on criminal histories

did mental health history reviews

Supervised the FTAP Unit:

Made the new training procedures manuals and the gun call procedures manuals.

conducted meeting Ftap Unit staff

dealt with gun denials

Developed and conducted orientation and training for new employees

Meetings:

Met with the public

Met monthly with ATF agents to go over criminal histories and gun calls

Met with new gun dealers to get them set up to sell guns

Office and Daily:

Delaware Criminal Code and federal laws dealing with criminal history

records. I have the ability to deal tactfully with government, public agencies and individuals I learned proper coding applicable to criminal history, criminal arrest reports and complaint reports. Pulled reports for the AG's office and other criminal agencies, as well as responded to subpoenas

Answered phones, greeted customers, routed calls to appropriate staff, scheduled appointments, data entry, typed, filed

criminal history, finger print cards, and gun checks

Maintained records and reports. Did a monthly status report. Scheduled interviews with agencies and completes follow-up.