Melissa Kesell
Pharmacy Technician 508-802-0527
Taunton,MA
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to whomever I am employed.. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Driven with 3 years of experience and success in working within fast-paced hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
I am supportive to my co-workers and pharmacists
also, very loyal and committed. I am a quick learner, and always ready to learn something new!
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Signature Healthcare Brockton Hospital
Brockton, MA
12.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Counted, measured and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked automated medication dispensing equipment.
Pharmacy Technician
Steward Healthcare, GSMC
Brockton, MA
07.2020 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted, measured and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Pharmacy Technician
CVS Pharmacy
Raynham, MA
07.2018 - 07.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Processed over [Number] prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Education
Pharmacy Technician
Certification State And National
04.2019
Associate of Arts - Childhood Education
Massasoit Community College
Brockton, MA05.1990
High School Diploma -
Brockton High School
Brockton, MA05.1988
Skills
- Chemical Handling
- Organization and Prioritization
- Cash Register Operation
- Prescription Refill Fulfillment
- Answering and Routing Calls
- Dispensing Medications
- Prescription Filling and Labeling
- Medication Documentation
- Equipment Cleaning and Maintenance
- Prescription Order Verification
- Storage Maintenance and Security
- Social Perceptiveness
- IV Preparations
- Assisting Pharmacists
- Critical Thinking
- Drug Storage Procedures
- Advanced Math Skills
- Dosage Calculation
- Stocking Shelves
- Preparing Bubble Packs
- Proper Labeling Procedures
- Time Management
- FDA Drug Safety Guidelines
- Active Listening
- Intravenous Admixture Preparation
- Confidentiality and HIPAA
- Judgment and Decision-Making
- Aseptic Techniques
- Pharmaceutical Preparation
- Manual and Automated Medication Dispensing
- Troubleshooting Malfunctioning Equipment
- Pharmacy Operations
- Reading Comprehension
- Prescription Preparation
- Pharmaceuticals Mixing
- Receiving Incoming Supplies
- Prescription Review
- Staff Leadership
- Vaccination Administratio
- Disposable Syringes
- Learning Strategies
- High-Volume Environments
- Pyxis MedStation
Accomplishments
I am the single mother of 2 wonderful and beautiful children, ages 18 and 19!
I was an Activity assistant and loved working with my geriatric residents!
I am State and National certified!
Timeline
Pharmacy Technician
Signature Healthcare Brockton Hospital
12.2022 - Current
Pharmacy Technician
Steward Healthcare, GSMC
07.2020 - 12.2022
Pharmacy Technician
CVS Pharmacy
07.2018 - 07.2020
Pharmacy Technician
Certification State And National
Associate of Arts - Childhood Education
Massasoit Community College
High School Diploma -
Brockton High School