Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Keyes

Mims,Florida

Summary

My objective is to find a job as a medical secretary/ monitor tech. I have an education in medical terminology and in home healthcare. I have extensive experience both as a secretary of and medical receptionist. I am dependable, flexible and people oriented and I feel I would be a great asser to any Medical facility or office.

Overview

37
37
years of professional experience

Work History

Hospitality Tech

Parrish Medical Center
01.2019 - Current

Cleaned and sanitized patients rooms, high dusted, mopped,discharges made beds, also assisted patients when CNA was not available in feeding patients

Grocery Stock Clerk

Walmart
03.2017 - 09.2018

Down stacking grocery trucks, transferred groceries to carts to be distibuted to the floors, in which the groceries were the distribute.d to their designated shelf space

Home Health Caregiver

James Valerio
01.2015 - 02.2017
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Monitored vital signs and reported any abnormalities to medical professionals promptly.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.

Bank Cleaner

Wells Fargo & Company
01.2013 - 07.2015
  • Maintained a clean and organized bank environment by performing daily cleaning tasks.
  • Ensured a healthy workspace for employees by sanitizing high-touch surfaces regularly.
  • Contributed to the professional appearance of the bank by polishing fixtures and furniture.
  • Improved indoor air quality through diligent dusting and vacuuming of floors and surfaces.

Home Health Aide

Nancy Allis / Alzheimers Patient
06.2010 - 07.2015
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

Home Health Caregiver

David Jackson / Stroke Patient
03.2004 - 09.2009
  • Provided transportation and appointments management.
  • Developed individual care plans for clients based on specific needs.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Scheduled and coordinated medical appointments.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Assisted with end-of-life care.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Documented vital statistics and coordinated with health care providers.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Developed and implemented care plans for clients.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Constructed cognitively stimulating activities.
  • Trained new staff members on best practices for home health care.
  • Improved patients' comfort with massage and application of topical treatments.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Opthamology Receptionist/Assistant

Aggarwal Medical Associates
02.1998 - 04.2001
  • Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
  • Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
  • Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
  • Improved communication within the company by promptly distributing incoming mail and messages to appropriate personnel.

Medical Office Assistant

Dr Larry Martin Chiropractic
08.1996 - 04.1999
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.

Unit Secretary

Wuesthoff Medical Center
10.1986 - 11.1989
  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
  • Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

Education

Certificate - Medical Terminology

Wuesthoff Medical Center
Rockledge, FL
1986

High School Diploma -

Astronaut High School
Titusville, FL
06.1983

Skills

I am a great people person, computer literate, medical terminolgy

Timeline

Hospitality Tech

Parrish Medical Center
01.2019 - Current

Grocery Stock Clerk

Walmart
03.2017 - 09.2018

Home Health Caregiver

James Valerio
01.2015 - 02.2017

Bank Cleaner

Wells Fargo & Company
01.2013 - 07.2015

Home Health Aide

Nancy Allis / Alzheimers Patient
06.2010 - 07.2015

Home Health Caregiver

David Jackson / Stroke Patient
03.2004 - 09.2009

Opthamology Receptionist/Assistant

Aggarwal Medical Associates
02.1998 - 04.2001

Medical Office Assistant

Dr Larry Martin Chiropractic
08.1996 - 04.1999

Unit Secretary

Wuesthoff Medical Center
10.1986 - 11.1989

Certificate - Medical Terminology

Wuesthoff Medical Center

High School Diploma -

Astronaut High School
Melissa Keyes