Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Keys

Philadelphia,PA

Summary

Forward-thinking Operations Specialist bringing many years of expertise in for industry sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies.

Results-driven Operations Specialist with a knack for enhancing productivity and efficiency in task completion. Possess specialized skills in process optimization, project management, and supply chain coordination. Excel in teamwork, communication, and problem-solving to achieve objectives and improve operational workflows.

Overview

16
16
years of professional experience
2007
2007
years of post-secondary education

Work History

Operation Specialist Clerk

Uhaul Bristol Graphics and Printing
Philadelphia, Pennsylvania
07.2009 - Current
  • Managed inventory levels and ensured accurate stock records for timely replenishment.
  • Coordinated daily operations across multiple departments to enhance workflow efficiency.
  • Developed training materials for new hires to support onboarding processes.
  • Analyzed operational data to identify improvement areas and implement solutions.
  • Reviewed supplier contracts to ensure compliance with company policies and standards.
  • Conducted quality assurance checks to maintain high standards of service.
  • Streamlined communication between teams to resolve operational issues effectively.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Facilitated meetings to discuss project updates and address team concerns promptly.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Processed and organized incoming documents for efficient retrieval.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Performed data entry tasks to update customer accounts records.
  • Utilized computer software programs to create reports, labels, forms.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Entered data into computer systems accurately and efficiently.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.

Education

George Washing High School
Philadelphia , PA

Skills

  • Inventory management
  • Operational analysis
  • Supplier contract review
  • Quality assurance
  • Workflow optimization
  • Data reporting
  • Problem solving
  • Attention to detail
  • Time management

Timeline

Operation Specialist Clerk

Uhaul Bristol Graphics and Printing
07.2009 - Current

George Washing High School
Melissa Keys
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