Melissa Khan
New York
Summary
Dynamic and dedicated cashier with proven expertise at SSP America, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through efficient transactions and strong teamwork. Committed to maintaining a clean environment and achieving sales targets, while demonstrating reliability and integrity in all interactions.
Overview
12
12
years of professional experience
Work History
Cashier
SSP America
05.2009 - 09.2021
- Processed customer transactions efficiently using point-of-sale systems
- Assisted customers with product inquiries and provided excellent service
- Maintained cleanliness and organization of checkout area to enhance shopping experience
- Collaborated with team members to ensure smooth store operations during peak hours
- Supported inventory management by restocking shelves as needed
- Handled customer returns and exchanges while maintaining a positive attitude
- Learned and adhered to safety protocols for handling cash and operating equipment
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Reduced processing errors by meticulously following transaction procedures.
Education
High School Diploma -
Campbellville Secondary School
Georgetown Guyana06-1998
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Product knowledge
- Refunds and exchanges
- Cash drawer balancing
Timeline
Cashier
SSP America
05.2009 - 09.2021
High School Diploma -
Campbellville Secondary School
Similar Profiles
Hannah VanceHannah Vance
Bartender at SSP America AmericaBartender at SSP America America
Joshua GonzalezJoshua Gonzalez
Assistant Restaurant Manager at SSP AmericaAssistant Restaurant Manager at SSP America
Curtis MaceCurtis Mace
Cook at SSP AmericaCook at SSP America
Talia HaddadTalia Haddad
On Air Sales Host at Puff MediaOn Air Sales Host at Puff Media
Erika PinkusErika Pinkus
VP, Senior Client Advisor at Marsh McLennan AgencyVP, Senior Client Advisor at Marsh McLennan Agency