Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Killion

Knoxville,TN

Summary

Dynamic individual with hands-on experience and talent for navigating challenges. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Known for adaptability, creativity, and results-oriented mindset. Ready to tackle new challenges and committed to making meaningful contributions and advancing organizational goals.

Overview

12
12
years of professional experience

Work History

Kitchen Supervisor

Johnson County Sheriffs Department
08.2023 - 06.2025
  • Optimized kitchen layouts for improved workflow and safety.
  • Maintained rigorous health and safety standards through routine cleaning, ensuring spotless inspection record.
  • Controlled budget and saved money by managing food costs, inventory, and reducing food waste.
  • Negotiated with suppliers for better pricing, reducing overall kitchen expenses.
  • Developed new recipes, outlined steps, and training staff on correct preparation.
  • Promoted positive work environment by fostering open communication and resolving conflicts in timely manner.
  • Participated in monthly meetings with nutritionist to discuss ongoing challenges, successes, and strategies for continued improvement.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.

Cashier Assistant Manager

Buffalo Prescription Shop
08.2021 - 08.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Assisted in ordering inventory, ensuring optimal stock levels.
  • Created exciting merchandise displays to catch attention of store customers.
  • Built positive relationships with customers, offered hands-on assistance, and promote a pleasant shopping experiences to encourage return business.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Organized backroom storage areas for easier product retrieval, keep store stocked with necessary items to avoid running out of in-demand products, and minimizing product loss due to expiration or damage.
  • Collaborated with store manager to develop promotional strategies that boosted sales revenue and actively promoting upsell opportunities at checkout counters.

Cook

Johnson County Hospital
07.2020 - 08.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.

Teacher's Assistant

Head Start Program
10.2013 - 08.2020

Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.

  • Participated in professional development opportunities to stay current on latest teaching trends and methodologies, enhancing overall effectiveness as educator.
  • Ensured safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Promoted positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Enhanced students'' critical thinking skills through problem-solving activities, group exercises, and hands-on activities.
  • Contributed to more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.

Education

Associate of Applied Science - Early Childhood Education

Pellissippi State Community College
Knoxville, TN

High School Diploma -

Center High School
Knoxville, TN
05-1994

Skills

  • Customer service
  • Organizational time strategies
  • Inventory management
  • Operations management
  • Team leadership
  • Client engagement
  • Conflict resolution
  • Budget development and cost control
  • Certified ServeSafe manager

Timeline

Kitchen Supervisor

Johnson County Sheriffs Department
08.2023 - 06.2025

Cashier Assistant Manager

Buffalo Prescription Shop
08.2021 - 08.2023

Cook

Johnson County Hospital
07.2020 - 08.2021

Teacher's Assistant

Head Start Program
10.2013 - 08.2020

Associate of Applied Science - Early Childhood Education

Pellissippi State Community College

High School Diploma -

Center High School