Melissa King
Red Lion,PA
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Teller III
Member's 1st FCU
2019.03 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained strict confidentiality of bank records and client information.
- Cross trained in office to open accounts, and submit loan applications.
- Schedule and perform outbound calling daily.
Universal Banker
Woodforest National Bank
2017.07 - 2019.03
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
General Manager
Chuck E Cheese
2015.06 - 2017.07
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Assisted in recruiting, hiring and training of team members.
- Tracked cost of sales, and cost of labor efficiently.
General Manager
Pizza Hut
2012.07 - 2017.02
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed cost of sales, and cost of labor.
- Monitored and optimized inventory, and reordered materials as required.
- Coordinated scheduling in high-volume environment.
- Collaborated with HR on recruiting and hiring of staff members.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Red Lion Area Senior High School
Red Lion, PA06.2011
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Schedule Preparation
- Appointment scheduling efficiency
Timeline
Teller III
Member's 1st FCU
2019.03 - Current
Universal Banker
Woodforest National Bank
2017.07 - 2019.03
General Manager
Chuck E Cheese
2015.06 - 2017.07
General Manager
Pizza Hut
2012.07 - 2017.02
High School Diploma -
Red Lion Area Senior High School
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