Melissa King
Groesbeck,Georgia
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction through exceptional service and maintaining high cleanliness standards. At Waffle House Restaurant, demonstrated excellent cash handling and guest engagement skills, contributing to efficient service delivery. Skilled in food running and service prioritization, ensuring guest needs are met promptly and accurately.
Overview
10
10
years of professional experience
Work History
Server / Cahsier
Waffle House Restaurant
01.2019 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Walmart
04.2018 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Monterreys Mexican Restaurant
04.2012 - 06.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Table Busser
Cheddars Stratch Kitchen
06.2010 - 08.2011
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
Education
No Degree -
Grovetown High School
Grovetown, GASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- Service prioritization
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server / Cahsier
Waffle House Restaurant
01.2019 - 07.2020
Cashier
Walmart
04.2018 - 01.2020
Server
Monterreys Mexican Restaurant
04.2012 - 06.2013
Table Busser
Cheddars Stratch Kitchen
06.2010 - 08.2011
No Degree -
Grovetown High School