Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa King

St. Petersburg

Summary

Dynamic Care Coordinator with extensive experience at Apollo, excelling in crisis intervention and holistic needs assessments. Proven ability to enhance patient care through effective communication and compassionate support, ensuring quality outcomes. Skilled in Microsoft Office and committed to maintaining HIPAA compliance while fostering collaboration among healthcare teams. Compassionate Care Coordinator known for high productivity and efficient task completion. Skilled in patient advocacy, interdisciplinary communication, and care plan development. Excel in empathy, active listening, and problem-solving to ensure optimal patient care outcomes.

Overview

9
9
years of professional experience

Work History

Care Coordinator/Cook's Assistant

Carrington Place
St. Petersburg
01.2022 - 05.2025
  • .
  • Provide support and resource coordination for members facing complex health, social, and behavioral challenges.
  • Assessed safety risks associated with living environments or activities of daily living.
  • Provided crisis intervention services when needed.
  • Collaborate with healthcare teams and maintain documentation that meets organizational standards
  • Support high-acuity members by providing timely interventions and escalating concerns as needed
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Provided case management services to ensure the delivery of quality care.

Care Coordinator/Cook's Assistant

PARC
St. Petersburg
07.2018 - 03.2025
  • Monitoring activities, ensuring they remain in custody, and supervising work details.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Provided case management services to ensure the delivery of quality care.
  • Enforcing facility rules, maintaining order, and implementing disciplinary measures for rule violations.
  • Conducting inspections, monitoring surveillance, and responding to emergencies to ensure the safety and security of the facility and its occupant

Patient Care Coordinator

Apollo
St. Petersburg
07.2016 - 07.2023
  • Assisted with daily coordination of patient care and medical appointments
  • Acted as a liaison between families and clinical teams, especially during critical health events

  • Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
  • Provided compassionate support to patients and their families.
  • Responded promptly to any emergency situations that arose within the facility.
  • Provided emotional support and counseling to patients during difficult times.
  • Monitored patient progress and updated care plans accordingly.
  • Facilitated coordination between primary care physician and specialists to ensure continuity of care.
  • Provided administrative support for patient care staff.

Education

High School Diploma -

Cornerstone Chrisitian School
Georgiana, AL
06-2008

Skills

  • Care Coordination & Case Management
  • Crisis Intervention & Support
  • Holistic Needs Assessments
  • Microsoft Office (Word, Excel, Outlook)
  • Team Communication & Collaboration
  • Culturally Responsive Patient Care
  • Quality assurance
  • Emotional support
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Empathy and compassion
  • Healthcare operations
  • Health literacy
  • Time management
  • At-home care instruction
  • HIPAA compliance
  • Community outreach
  • Ethical judgment
  • Monitoring tools

Timeline

Care Coordinator/Cook's Assistant

Carrington Place
01.2022 - 05.2025

Care Coordinator/Cook's Assistant

PARC
07.2018 - 03.2025

Patient Care Coordinator

Apollo
07.2016 - 07.2023

High School Diploma -

Cornerstone Chrisitian School

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