Epic
Melissa Knight
Rowlett,TX
Summary
Experienced behavioral health certified nurse leader with proven ability to maintain a safe healing environment for both patients and staff. Extensive experience providing care mental health care in acute inpatient psychiatric hospital settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Clinical Coordinator
Methodist Richardson Behavioral Health
Richardson, TX
01.2023 - Current
- Enhanced patient care by contributing to development and implementation of new clinical policies and procedures.
- Ensured smooth clinic operations by coordinating schedules, managing resources, and monitoring daily activities.
- Streamlined communication between departments via promotion of new policies, continuous training and regular feedback.
- Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.
- Collaborated on interdisciplinary teams to provide comprehensive patient care services, facilitating effective communication among healthcare providers.
- Assisted in recruiting and hiring new nursing staff, ensuring a diverse workforce committed to providing excellent healthcare services.
- Fostered a positive work environment by recognizing outstanding employee performance, addressing concerns in a timely manner, and encouraging open communication among team members.
Clinical Team Lead
Methodist Richardson Behavioral Health
Richardson, TX
01.2021 - 01.2023
- Contributed to daily interdisciplinary team meetings to review client caseload, treatment, concerns, discharge planning, and recommendations.
- Enhanced patient care by effectively coordinating clinical team efforts and streamlining communication.
- Improved overall patient satisfaction with consistent monitoring of clinical team performance and implementing constructive feedback.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Behavioral Health Nurse
Methodist Richardson Behavioral Health
Richardson, TX
01.2016 - 01.2021
- Improved patient outcomes by implementing evidence-based practices in behavioral health nursing care.
- Reduced behavioral incidents by developing and proactively implementing individualized patient treatment plans.
- Utilized de-escalation techniques effectively to manage crisis situations while maintaining a safe environment for all involved parties.
- Enhanced interdisciplinary team collaboration through effective communication and coordination of patient care.
- Established rapport with patients, fostering trust and encouraging engagement in the therapeutic process.
- Contributed to a positive work environment by precepting/mentoring new nurses and sharing best practices in behavioral health nursing.
- Promoted family involvement in treatment planning by providing education on mental health conditions and available resources.
- Conducted surveillance of patients to note behavioral changes and relayed information to charting systems.
Med/Surgical Nurse
Methodist Richardson Medical Center
Richardson
05.2014 - 01.2016
- Improved patient outcomes by consistently providing high-quality care and closely monitoring post-surgical progress.
- Reduced recovery times for surgical patients through diligent monitoring and timely intervention when needed.
- Ensured patient safety by adhering to strict infection control measures and maintaining a sterile environment in the operating room.
- Enhanced team efficiency and collaboration, assisting surgeons with various procedures, including suturing and wound care.
Med/Surgical Nurse
Baylor Medical Center Of Garland
Garland, TX
05.2010 - 05.2014
- Improved patient outcomes by consistently providing high-quality care and closely monitoring post-surgical progress.
- Reduced recovery times for surgical patients through diligent monitoring and timely intervention when needed.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX01.2025
Associate of Science - Nursing
Collin County Community College District
Plano, TX12.2008
Skills
- Nursing leadership
- Psychiatric nursing
- Patient and Staff Education
- Precepting/mentoring
- Multidisciplinary Team Collaboration
- Unit-Based Shared Governance
- Electronic health records
Certification
Registered Nurse, Texas
Certified Psych & Mental Health RN - American Nurses Credentialing Center
SAMA Instructor
BLS
Software
Microsoft Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeTimeline
Nurse Clinical Coordinator
Methodist Richardson Behavioral Health
01.2023 - Current
Clinical Team Lead
Methodist Richardson Behavioral Health
01.2021 - 01.2023
Behavioral Health Nurse
Methodist Richardson Behavioral Health
01.2016 - 01.2021
Med/Surgical Nurse
Methodist Richardson Medical Center
05.2014 - 01.2016
Med/Surgical Nurse
Baylor Medical Center Of Garland
05.2010 - 05.2014
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Science - Nursing
Collin County Community College District