Melissa Kowalski

Ability to translate knowledge of products, categories, customers, and clinic data into business opportunities.

Develop and execute a territory business plan by understanding clinic operational needs.

Establish and grow relationships with clinic decision-makers within assigned geography.

Develop and deliver compelling, data-driven presentations to address the unique needs of the Veterinary staff.

Develops strong working relationship with key stakeholder groups across the BU and organization.

Builds partnerships and works collaboratively with others to meet shared objectives.

Ability to work in a cross-functional, team-based environment. Adept at working in highly fluid, complex, and ever-changing environments.

Conduct quarterly business reviews with Line Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance.

Budget and reporting: Manage an expense and sales budget. Complete CRM call reports, expense reports, and presentations in a timely and accurate manner.

Increased memberships with veterinary hospitals.

Increased growth among assigned areas: 239 to date, from original 51.

Traveled throughout regions assigned to improve client relationships.

Maintained communication with members regarding benefits of purchases from preferred vendors: phone, email, and face to face.

Managed and scheduled workload for all members, while targeting new prospects.

Resolved and assisted issues and/or concerns with clients related to vendors.

Ensured daily that members are receiving appropriate pricing and discounts when applicable.

Maintained and fostered relationships with vendors to achieve maximum growth.

Provided guidance to clinics regarding best practices in order to facilitate growth and increase revenues.

Coordinated scheduling with clients and veterinarians.

Utilized cornerstone software for scheduling patient notes and history.

Maintained and prepared patients' room.

Properly held and/or restrained pet for doctor's assessment.

Performed venipuncture, placed IV catheters, ran and maintained laboratory system.

Assisted with patient and family education.

Radiographed sick or injured pets.

Controlled inventory and assisted in ordering medications and supplies.