Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
Generic

Matea Kearns

Saint Petersburg,FL

Summary

Outgoing server skilled at operating in fast-paced environments with 5 years of experience. This entailed demanding objectives for sales, service, time management, organization skills and quality. Adapted quickly to changing menus and policies and independently handling customer issues. Marketing experience in demonstrating the ability to complete tasks accurately despite interruptions and competing demands. Account reconciliation experience in keeping accurate accounting records, and offering natural talent for numerical accuracy and calculating balances. Organized customer service associate experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Compassionate Long Term Substitute Teacher with 19 months of experience. Skilled at maintaining classroom productivity with great attention to detail and collaboration. Outgoing and caring with deep understanding of teaching methods. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Relentless Sales Account Executive with a diverse experience with small and medium businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied small business customers. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Life Insurance Agent

Limitless
04.2024 - Current
  • Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.
  • Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
  • Consistently exceeded individual sales targets while contributing to overall team success in meeting company goals.

Peer Support Specialist

Catchers Mitt
10.2023 - 04.2024
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system.

Lead Recruiter

Blazerjobs
09.2022 - 10.2023
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Trained junior recruiters in interviewing, recruiting and onboarding strategies.

Customer Service Associate

Captain Blighs Landing
03.2019 - 10.2023
  • Managed customer relations and customer service through daily communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Skilled using cash register including processing sales discounts and refunds.

Small Business Sales Representative

1-800 Accountant
01.2022 - 09.2022
  • Engaged in daily cold calls via telephone and followed up with small business prospects weekly to verify pipeline sufficiency.
  • Documented customer interactions using SalesForce to capture data in processing system.
  • Retained excellent client satisfaction ratings through outstanding service delivery.


Case Manager

Lutheran Services Florida
08.2021 - 01.2022
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
  • Exercised best practices when working with children of all ages, utilizing child psychology tenets to support diverse populations of youth.
  • Visited homes and agencies to provide support and case management services to clients.


Long-Term Substitute Teacher

Kelly Services
08.2019 - 05.2021
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher for classrooms by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives to 150 students daily.

Account Reconciliation Clerk

All Star Services Inc.
06.2019 - 08.2019
  • Performed tasks such as counting money, separating charge slips, coupons, and vouchers
  • Reviewed daily sales transactions and analyzed for errors
  • Managed accurate and adequate cash stock and inventory balances

Server

Flippers Pizzeria
05.2018 - 05.2019
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Operated POS terminals to input orders, split bills and calculate totals

Marketing Rep

Flippers Pizzeria
10.2018 - 01.2019
  • Distributed 50 - 100 flyers, coupons, and menus to businesses, apartments, and offices
  • Set up 10 -15 promotional events with schools and apartments complexes
  • Tracked my daily activity of marketing in Microsoft Excel



Server

Keke's
06.2017 - 05.2018
  • Greeted 30 - 100 guests per shift in an enthusiastic manner and made them feel comfortable in the restaurant Worked as a team with 6 servers, 2 managers, and 5-7 cooks to run an efficient shift
  • Recorded orders and partnered with team members to efficiently serve food and beverages
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly


Education

Bachelors of Arts - Psychology

University of South Florida
St Petersburg, FL
05.2019

Skills

  • Excel office Proficiency
  • Point of Sale (POS) system operations
  • Training expertise
  • MS Office Proficiency
  • Talent Acquisition
  • Individualized Care
  • Building Relationships

Additional Experience

LongHorn Steakhouse - Largo, FL | June 2014 to June 2017

Server

Timeline

Life Insurance Agent

Limitless
04.2024 - Current

Peer Support Specialist

Catchers Mitt
10.2023 - 04.2024

Lead Recruiter

Blazerjobs
09.2022 - 10.2023

Small Business Sales Representative

1-800 Accountant
01.2022 - 09.2022

Case Manager

Lutheran Services Florida
08.2021 - 01.2022

Long-Term Substitute Teacher

Kelly Services
08.2019 - 05.2021

Account Reconciliation Clerk

All Star Services Inc.
06.2019 - 08.2019

Customer Service Associate

Captain Blighs Landing
03.2019 - 10.2023

Marketing Rep

Flippers Pizzeria
10.2018 - 01.2019

Server

Flippers Pizzeria
05.2018 - 05.2019

Server

Keke's
06.2017 - 05.2018

Bachelors of Arts - Psychology

University of South Florida
Matea Kearns