MELISSA LAIRD

Installer

Frontier Communications

01.2021 - Current

Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Collaborated with team members to ensure smooth workflow and successful project completion.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Expedited installation times with efficient scheduling and coordination of resources.
Completed troubleshooting of malfunctions and diagnosed issues.
Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Completed projects within budget constraints through careful planning and resource management.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Increased repeat business by building strong relationships with clients through exceptional service delivery.
Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
Used appropriate PPE to reduce risks when working with electrical and communications systems.
Optimized workflow by effectively prioritizing installation tasks, resulting in timely project completion.
Streamlined inventory management for installation supplies, minimizing waste and reducing costs.
Improved energy efficiency in installed systems by incorporating sustainable practices and materials.
Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
Strengthened customer trust, meticulously documenting installation procedures and addressing any concerns.
Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
Enhanced team morale and collaboration, leading by example and encouraging open communication during projects.
Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
Accelerated project completion rates, coordinating effectively with team members to meet tight deadlines.
Facilitated smoother installations, organizing tools and materials in advance.
Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
Enhanced customer satisfaction by accurately and efficiently installing complex home entertainment systems.
Fostered culture of continuous improvement, sharing best practices with new installers to elevate team performance.
Boosted repeat business by providing exceptional service and follow-up on installation issues.
Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
Ensured safety compliance during installation projects, significantly reducing workplace incidents.
Improved team productivity with introduction of streamlined installation processes.
Enhanced reliability of installed systems by rigorously testing and troubleshooting each setup.
Worked with diverse types of weather and ground conditions.
Tested systems, noting issues and completing preventive maintenance.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Diagnosed and repaired problems with electrical and mechanical systems.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Managed maintenance activities, supervised staff, and inspected equipment.
Researched and implemented new technologies and equipment.
Liaised with internal departments to optimize productivity and efficiency.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Stylist/Shop Owner

Outwest Salon

09.2005 - Current

I do hair in my spare time.
Travel to clients houses and give them the best look possible
Professional Colorist and cuts
Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Monitored current trends to understand fashions and better serve customer needs.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Technician

Contracted Through Coserv

05.1998 - 09.2005

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Installed NID's (Network interface devices on both residential and commercial).
Installed AP's (acquisition points)
Installed ring grounds and frame grounds
Crimped and terminated compression lugs
Crimped and terminated RJ 45's, 56's
Quality audited
Safety management

Summary

Overview

Work History

Installer

Stylist/Shop Owner

Technician

Education

Computer Science - Computers

High School Diploma -

Skills

Timeline

Installer

Stylist/Shop Owner

Technician

Computer Science - Computers

High School Diploma -

Similar Profiles

John LittonJohn Litton

Joel HenryJoel Henry

Mark MisjaMark Misja

Brianna StephensBrianna Stephens

Brandon HarmonBrandon Harmon