Melissa Lanier
Crowley
Summary
Compassionate medical professional with experience in hyperbaric therapy and patient care. Skilled in monitoring vital signs, maintaining equipment, and collaborating with healthcare teams to deliver exceptional patient support and safety compliance.
Overview
20
20
years of professional experience
Work History
Hyperbaric Technician/Medical Assistant
R3 Wound care and Hyperbaric
Fort Worth
06.2024 - Current
- Administered hyperbaric oxygen therapy to patients in a clinical setting.
- Monitored patients' vital signs during hyperbaric treatments for safety.
- Prepared equipment and treatment rooms for hyperbaric sessions efficiently.
- Educated patients on the hyperbaric process and safety protocols clearly.
- Collaborated with healthcare team to develop patient care plans effectively.
- Conducted routine maintenance on hyperbaric chambers to ensure functionality.
- Documented treatment sessions and patient progress to ensure accurate records and continuity of care.
- Responded promptly to patient needs and concerns during treatments empathetically.
- Completed necessary paperwork for billing purposes related to patient treatments.
- Maintained records of patient visits and treatment plans in accordance with regulatory standards.
- Provided technical support for troubleshooting any issues that arose during operations.
- Assisted physicians with hyperbaric treatments, including oxygen delivery, compression rates, and decompression procedures.
- Conducted regular safety drills within the facility as part of emergency preparedness efforts.
- Participated in continuing education programs related to hyperbaric medicine technologies.
- Ensured compliance with all regulations related to operating a hyperbaric chamber facility.
- Responded quickly to any emergencies that occurred within the facility or chamber environment.
- Monitored patient vital signs while in the chamber and adjusted treatments accordingly.
- Inspected chambers daily for cleanliness and operational readiness prior to use.
- Educated patients on safety protocols for hyperbaric chamber use to enhance understanding and compliance.
- Coordinated with other medical staff to ensure proper care during treatments.
- Performed daily maintenance and calibration of hyperbaric chamber equipment.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Monitored patients for medical changes and revised care plans to ensure optimal treatment outcomes.
- Provided excellent patient support and care to patients and families.
- Adhered to all safety and infection control precautions and regulations.
- Monitored medical supply inventory to ensure consistent availability of critical items.
Medical Assistant
Texas Cancer Specialists
Fort Worth
05.2022 - 07.2023
- Collected and recorded patient medical histories and vital signs.
- Assisted physicians with patient examinations and procedures.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Scheduled appointments and managed patient flow in the clinic.
- Facilitated communication between patients, doctors, and staff to enhance care coordination.
- Ensured accuracy of electronic health records for all patients, supporting effective treatment planning.
- Supported clinical staff with administrative tasks and documentation processes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Managed inventory of medical supplies, ensuring timely restocking of exam rooms to support efficient patient care.
- Communicated with pharmacies to request and manage patient prescription refills.
- Changed dressings on wounds to prevent infection and check for healing.
Practice Coordnator
New Hampshire Oncology and Hematology
Manchester
11.2021 - 04.2022
- Coordinated patient schedules for oncology and hematology consultations and treatments, optimizing appointment availability and patient flow.
- Managed patient records in electronic health record systems, ensuring accuracy and compliance with healthcare regulations.
- Communicated effectively with patients to provide updates on treatment plans and appointments.
- Collaborated with healthcare providers to ensure seamless patient care and service delivery.
- Trained new staff on office procedures and patient management systems for efficiency.
- Organized office operations to maintain a clean, welcoming environment for patients and staff.
- Handled incoming calls, directing inquiries to appropriate departments within the practice.
- Updated patient information in practice management software.
- Ensured that all necessary forms were completed accurately and timely.
- Maintained accurate patient information in electronic health records system.
- Adhered to HIPAA regulations while handling protected health information.
- Coordinated medical records between internal departments and external providers.
- Facilitated communication among physicians, nurses, front office staff, and clinical personnel to address patient needs and enhance care coordination.
Paraprofessional
Keller Middle School
Keller
11.2020 - 10.2021
- Supported teachers in managing classroom dynamics and implementing lesson plans to enhance student learning.
- Supported students with special needs during daily activities and learning tasks.
- Facilitated small group instruction to enhance student comprehension and engagement.
- Observed and guided student behavior, applying positive reinforcement techniques to promote a supportive learning atmosphere.
- Organized classroom materials and resources for effective learning environments.
- Participated in professional development workshops to improve support strategies.
- Created and maintained positive relationships with students, parents, and colleagues.
- Assisted teachers with planning and preparing lessons for students.
- Ensured that all safety regulations were followed in the classroom environment.
Paraprofessional
Saginaw Elementary
Saginaw
11.2017 - 10.2019
- Supported teachers in managing classroom dynamics and implementing lessons effectively.
- Facilitated daily activities and learning tasks for students with special needs.
- Monitored student behavior and provided positive reinforcement.
- Participated in professional development workshops to improve support strategies.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Assisted teachers with planning and preparing lessons for students.
- Supported children at learning stations during small-group activities.
Staff Assistant
Center of Health Promotion Concord Hospital
Concord
07.2014 - 06.2016
- Managed daily office operations to ensure smooth workflow and communication.
- Responded to client and staff inquiries, ensuring timely and accurate information delivery.
- Prepared documents such as memos, letters, invoices, reports and other materials for distribution.
- Compiled information for presentations using PowerPoint software.
- Greeted clients, answered phones and provided customer service assistance.
- Responded promptly to emails sent by various departments within the organization.
- Managed event calendar, coordinating schedules to meet all deadlines.
- Opened, sorted, and distributed incoming mail and processed outgoing mail.
- Organized and maintained office supply inventory, ensuring availability for daily operations.
Medical Assistant/Clinical Practice Coordinator
New Hampshire Oncology and Hematology
Concord
11.2010 - 06.2014
- Assisted in patient intake and data entry for electronic health records.
- Coordinated patient appointments and follow-up communications, enhancing continuity of care with healthcare providers.
- Supported medical staff by preparing examination rooms and sterilizing instruments.
- Educated patients on treatment plans, medications, and post-visit care instructions.
- Monitored vital signs and reported changes to the nursing team promptly.
- Managed inventory of medical supplies, ensuring availability and compliance with clinic needs.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system, supporting streamlined patient care.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical assistant intern/Medical Assistant
Merrimack Valley Occupational Health
Concord
07.2010 - 11.2010
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained patient records and updated information in electronic health systems.
- Coordinated patient scheduling and managed appointment logistics to ensure timely access to care.
- Prepared examination rooms by sterilizing instruments and arranging supplies.
- Collected and processed patient samples for laboratory testing with accuracy.
- Supported administrative tasks, including filing and organizing medical documentation.
- Streamlined workflow processes to support clinical team in delivering quality patient care.
- Performed patient intake duties, including taking vital signs and medical histories.
- Protected confidentiality of patient care information and treatments to prevent data breaches.
Receptionist Assistant
New Hampshire Fire Marshals office
Concord
01.2006 - 11.2010
- Greeted customers and visitors warmly, creating a welcoming environment and representing the organization positively.
- Answered incoming calls and routed to appropriate personnel.
- Managed multi-line phone system, ensuring timely call routing to enhance communication flow.
- Scheduled appointments and maintained office calendar, optimizing staff availability and meeting coordination.
- Monitored visitor access by ensuring all guests sign in upon arrival at the facility.
- Handled confidential information with discretion and professionalism.
- Assisted in maintaining office supplies and inventory levels.
- Performed data entry tasks into various software systems accurately and quickly.
- Processed payments and updated accounts to reflect balance changes.
Education
Associate of Applied Science - Medical Assistant
Mount Washington College
NH05-2010
Bachelor of Science - Religious Studies And History
Arizona State University
Tempe, AZSkills
- Hyperbaric therapy
- Chamber operation
- Oxygen administration
- Decompression procedures
- Wound care
- Patient monitoring
- Medical equipment handling
- Equipment maintenance
- Technical troubleshooting
- Safety compliance
- Emergency response
- Regulatory adherence
- BLS certification
- Records management
- Inventory management
- Safety protocols
- Pressure testing
- Patient education
- Communication skills
- Problem solving
- Team collaboration
- Attention to detail
- Time management
- Safety protocols
- Pressure testing
Timeline
Hyperbaric Technician/Medical Assistant
R3 Wound care and Hyperbaric
06.2024 - Current
Medical Assistant
Texas Cancer Specialists
05.2022 - 07.2023
Practice Coordnator
New Hampshire Oncology and Hematology
11.2021 - 04.2022
Paraprofessional
Keller Middle School
11.2020 - 10.2021
Paraprofessional
Saginaw Elementary
11.2017 - 10.2019
Staff Assistant
Center of Health Promotion Concord Hospital
07.2014 - 06.2016
Medical Assistant/Clinical Practice Coordinator
New Hampshire Oncology and Hematology
11.2010 - 06.2014
Medical assistant intern/Medical Assistant
Merrimack Valley Occupational Health
07.2010 - 11.2010
Receptionist Assistant
New Hampshire Fire Marshals office
01.2006 - 11.2010
Associate of Applied Science - Medical Assistant
Mount Washington College
Bachelor of Science - Religious Studies And History
Arizona State University