Melissa Larrick
Palmyra,VA
Summary
Compassionate individual with established experience providing support to students and teachers. Committed to help students in areas of needs and to helping teachers meet educational goals. Keen awareness of how to best help teachers and students and proactive spirit to foster a positive and safe learning environment. Goal-oriented and caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
14
14
years of professional experience
Work History
Classroom Assistant
C-Street Cooperative Preschool
08.2022 - 05.2024
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Contributed to teacher-parent conferences by providing insights on individual student progress and achievements.
- Supported students with special needs, ensuring their full participation in classroom activities.
- Enhanced student comprehension by utilizing visual aids and hands-on activities in the classroom.
- Counted children when lined up for various activities.
- Assisted teachers in managing class behavior, resulting in a more focused learning environment.
- Provided feedback on student performance, helping teachers identify areas for improvement.
- Maintained open communication channels between teachers and administrators to address any concerns regarding student performance or classroom operations effectively.
- Assisted in the organization of school-wide events, such as assemblies and fundraisers, to foster a strong sense of community among students, staff, and parents.
- Implemented differentiated instruction techniques for students who needed additional support or challenge.
- Established positive relationships with students, fostering a supportive and inclusive classroom community.
- Aided students individually or in small groups, reinforcing material taught by the teacher.
- Promoted a safe and nurturing atmosphere within the classroom, fostering emotional well-being among students.
- Participated actively in professional development workshops to keep abreast of new teaching strategies that could be applied within the classroom setting.
Internet Fulfillment Associate
Lowe’s
07.2020 - 07.2022
- Validate loading tickets and process orders and deliveries accurately and in a timely manner
- Deliver exceptional customer service that establishes rapport with customers and ensure high levels of customer satisfaction
- Used past experience to support the store in areas such as scheduling, organizing, and encouraging team.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Strengthened supply chain efficiency by promptly reporting any discrepancies or issues to supervisors for timely resolution.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
Bookseller/Café Server
Barnes & Noble
08.2014 - 06.2016
- Delivered exceptional customer service that ensured sales, membership quotas, and high levels of customer satisfaction
- Established rapport with customers, proactively engaging them in conversations about products, services and promotions to determine their needs and recommend the right products
- Ensured that all customer transactions were processed accurately and in a timely manner
- Ability to assist in any area of the store as needed
- Adhere to all inventory and loss prevention standards.
Cafe Manager
Barnes & Noble
03.2013 - 08.2014
- Managed recruitment, training, and staff development initiatives to maximize productivity and revenue
- Responsible for daily operations of the café
- Executed the scheduling and deployment of café team
- Managed inventory levels, receiving, purchasing, waste control, and equipment maintenance and repair
- Optimize and grow café sales and other business metrics
- Resolved customer questions, issues, and complaints.
Training Specialist/Hiring Manager/Assistant Manager
Panera Bread
12.2009 - 03.2013
- Responsible for providing outstanding leadership
- Responsible for daily operations of the café
- Resolved customer questions, issues, and complaints
- Managed inventory levels, receiving, purchasing, waste control, and equipment maintenance and repair
- Recruitment and training of new employees
- Broad knowledge of product
- Weekly scheduling
- Use of Ceridian Payroll
- Assisting employees with payroll related questions and discrepancies
- Enrolling and terminating employees through payroll
- Restructured the recruiting process and improved the orientation and training program to maximize performance and retention
- Interviewing, hiring, completing all on boarding paperwork, conducting orientation, and preparing training plans for new employees.
Education
Liberal Arts Program -
Piedmont Community College
Advanced High School Diploma -
Orange County High School
Orange, VASkills
- Social skill development
- Patience and Empathy
- Classroom Organization
- Classroom Management
- Student Engagement
- Behavior Management
- Positive Reinforcement
- Activity Planning
- Teacher Assistance
- Behavioral Management
- Child Development Understanding
- Teacher Support
Keyskillsandabilities
- Providing excellent, high-quality customer service including timely response to inquiries via phone or email
- Experience working in a fast paced, high volume environment
- Experience with sourcing, interviewing, hiring, and retaining high-performing individuals by implementing a thorough selection process, high quality training program, and an ongoing mentoring system.
- Ability to identify highly motivated, self-driven associates and provide professional development for leadership positions.
- Ability to inspire and lead a team
- Proficient at managing day to day processes while developing new business strategies in dynamic and high-pressure environments.
- Ability to multi-task and effectively manage Client/vendor relationships
- Knowledge of federal, state, and local wage and hour laws
- Processing wage and payroll adjustments
- General office support; filing, faxing, copying
- General computer skills; MS Office, Google Drive, spreadsheets, presentations, email
- Food Safety understanding and practice
References
References are available on request.
Timeline
Classroom Assistant
C-Street Cooperative Preschool
08.2022 - 05.2024
Internet Fulfillment Associate
Lowe’s
07.2020 - 07.2022
Bookseller/Café Server
Barnes & Noble
08.2014 - 06.2016
Cafe Manager
Barnes & Noble
03.2013 - 08.2014
Training Specialist/Hiring Manager/Assistant Manager
Panera Bread
12.2009 - 03.2013
Liberal Arts Program -
Piedmont Community College
Advanced High School Diploma -
Orange County High School