Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Melissa Latty
References
Melissa Latty
Receptionist
Melissa Latty

Melissa Latty

Maysville,GA

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skilled Sales Assistant bringing [Number] years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow [Type] sales through application of [Skill].

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in [Product or Service] to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Customer-oriented sales professional with [Number] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

High-achieving [Type of sales] Sales Specialist well-versed in [Description] products and successful at developing and strengthening customer relationships in order to promote offerings. Skilled in consultative selling and overcoming objections. Desiring to apply [Number] years of sales experience to long-term position with room for advancement.

Seasoned Sales Specialist with solid background in business development, key account management, and strategic sales planning. Significant strengths include relationship building, negotiation skills, along with understanding of market trends and customer needs. Demonstrated impact by consistently exceeding sales targets and driving revenue growth in previous roles.

Result-driven Sales Specialist recognized for high productivity and efficient task completion. Skilled in customer relationship management, strategic planning, and market analysis which facilitate successful sales initiatives. Excel in negotiation, communication, and problem-solving to meet and exceed targets while building long-term client relationships.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Sales Specialist

The Home Depot Inc
Commerce, Georgia
05.2024 - Current
  • Tracked competitor activities, products, services, and prices.
  • Planned outbound sales calls and emails campaigns targeting prospective clients.
  • Maintained accurate records of customer interactions and transactions.
  • Guide clients through the sale process while informing them all of the different options each product has how it works and listening to what they are looking for and then find the perfect product
  • Sign clients up for credit cards and pro perk sales.
  • I also have received many rewards for outstanding customer service, top sales award, most outstanding reviews, and number one in sales from corporate and district in credit cards, protection plans as well as most asked for specialist to help clients and their friend whom the referred.
  • Established processes for tracking leads from initial contact through closure of sale.
  • Negotiated contracts with vendors for better pricing on equipment and supplies.
  • Resolved customer complaints in a timely manner.
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Created customized presentations for potential customers.
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Monitored trends in the industry to stay informed about competitive landscape.
  • Participated in team meetings to review progress against objectives set by management.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.
  • Provided technical support to customers regarding product features and usage.
  • Performed data entry into CRM system including account information and sales activity logs.
  • Developed and implemented sales strategies to increase customer base.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Compiled key customer data to plan selling strategies and identify specific client needs.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Write, completed, and filed documentation to finalize sales.
  • Developed key customer relationships to increase sales.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Prepared and delivered appropriate presentations on products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Negotiated deals and handled complaints or objections.
  • Identified customer needs by asking questions and advising on best solutions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Listened to customer needs to identify and recommend best products and services.
  • Replenished and arranged items to maintain appearance.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Operated register, handled cash and processed credit card transactions.
  • Recognized security risks to properly handle situations.
  • Produced sales documents, finalized deals and filed records.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reduced process lags by training employees on best practices and protocols.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Reset store displays for special events and seasonal merchandise changes.
  • Greeted and assisted customers to foster positive experiences.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Conducted market research to identify selling possibilities and evaluate customer needs.

Customer Service Cashier

Circle K
Jefferson, Georgia
05.2021 - 05.2023
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Verified that all coupons were valid prior to processing them into the system.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Truck stop location who must be knowledge of their invoice parking pay slip understand and know how to create truckers scales paper work.

Global Tech

Etcon Staffing
Cornelia, Georgia
03.2016 - 03.2018
  • Operated specialized diagnostic tools used to identify system faults.
  • Conducted preventive maintenance procedures according to established schedules.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Operated a candle factory line from pouring wax placing glass on assembly line after it pours each of them vastly cut the wicks to correct length while line still moves then clean and label bottom of each one. 10-12 thousand a day. I then was promoted to quality control check all inventory of crooked labels wrong labels dirty glass cracks for a perfect product before packaging. I then got promoted to a label technician whom created all the labels for the product ability to do thousands perfectly work and operate the equipment for this. Keep
  • Records of all labels made or unusable then took proper steps to return. I had a list of paperwork and clerical duties to ensure from start to finish everything is up to standard.
  • Assisted in the development of disaster recovery plans for critical IT infrastructure components.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Followed safety practices to safeguard against injury and damage to property.
  • Utilized hand tools to properly splice cables.
  • Completed scheduled appointments on time to drive quality service.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Installed new components or replaced defective parts to restore functionality.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.

Clerical Scheduler Payroll

Mofield landscapes
Alto, GA
02.2011 - 08.2015
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.
  • Performed data entry into computer systems for tracking purposes.
  • Resolved scheduling disputes between internal stakeholders in an effective manner.
  • Developed and maintained scheduling procedures to ensure timely completion of projects.
  • Coordinated with other departments regarding resources needed for specific projects.
  • Maintained accurate records of all tasks completed by the team.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Provided support in identifying critical path activities to ensure deadlines are met.
  • Analyzed resource requirements for each project and identified potential conflicts or delays.
  • Scheduled and confirmed appointments.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Maintained front desk to provide positive first impression.
  • Greeted guests and vendors to assist in navigating space.
  • Performed accounting or financial analysis.
  • Answered phones and routed voicemails to respective employees.
  • Provided HR administrative assistance to management team.

Education

GED -

Jackson. County Comprehensive
Georgia Jefferson
10-2015

Skills

  • I’m motivated goal oriented and a challenge is just an opportunity to rise above Great people skills active listener, go above and beyond to make me customers and employer pleased Eager to learn new roles out of comfort zone I’m confident self encouraging motivated and ready to show the world what I’m capable of I will not disappoint My only potential issue is because of 7 left arm
  • Surgeries I can never lift over 5 pounds for life

Languages

English
Professional

Certification

  • Sales certification
  • Protection certification
  • Credit sales certification

Accomplishments

  • Most sales
  • Most protection plan sales most credit card sale
  • Top lead sales
  • Homer awards 5 of them

Affiliations

  • Full time employee with small children I’m raising and teaching to be decent humans. I work during practices. I also took full care of my stroke victim mom who passed all while working with kids and a plate full.

Work Type

Full TimePart Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid sick leaveTeam Building / Company Retreats

Timeline

Sales Specialist

The Home Depot Inc
05.2024 - Current

Customer Service Cashier

Circle K
05.2021 - 05.2023

Global Tech

Etcon Staffing
03.2016 - 03.2018

Clerical Scheduler Payroll

Mofield landscapes
02.2011 - 08.2015

GED -

Jackson. County Comprehensive

Melissa Latty

  • Enjoy visiting nursing homes.
  • My kids sports events
  • I enjoy making friends and having people trust and believe in me. I like to solve problems and stay organized

References

References available upon request.

Melissa Latty

  • Enjoy visiting nursing homes.
  • My kids sports events
  • I enjoy making friends and having people trust and believe in me. I like to solve problems and stay organized

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