Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Lawall

Melissa Lawall

Licensed Professional Realtor
El Paso,TX

Summary

Well-qualified Licensed Professional Realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, clients and team members to further client goals. Ready to leverage training and experience to take on new professional challenges.

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Work History

Realtor

Minerva Al-Tabaa Realty Team At Home Pros
El Paso, TX
04.2022 - Current
  • Advised and informed prospective clients on current market activities and conditions.
  • Compared recently sold area properties to determine competitive market prices.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness.
  • Presented properties to show quality and market comparisons through self-developed presentations.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Girl Scout Troop Leader

Girl Scouts Of America
El Paso, TX
08.2013 - 08.2018
  • Encouraged participation in camp activities and guided troop members in safe adventures.
  • Delivered programming in line with organizational policy to members of newly-established troop until well-established and ready for independent operation.
  • Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
  • Provided customer support and follow-up with members as assigned, implementing exceptional problem-solving and management and responding appropriately to inquiries.
  • Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.

Family Readiness Group Leader

United States Army
El Paso, TX
02.2008 - 05.2011
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Documented data and completed accurate updates to case records.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Drove operational improvements which resulted in savings for the Unit
  • Resolved problems, improved operations and provided exceptional service.

Accounts Manager

Access HealthSource
El Paso, TX
01.2002 - 04.2007
  • Identified partnership opportunities and established favorable business connections.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Generated financial and operational reports to assist management with business strategy.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Listened attentively to client feedback to create stronger relations and shape business.

Education

Sociology And Anthropology

Loyola Marymount
Los Angeles, CA
08.2018 - 12.2019

Realtor Licensure -

Champions School of Realty
12.2021 - 02.2022

Skills

Market Analysis

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Timeline

Realtor

Minerva Al-Tabaa Realty Team At Home Pros
04.2022 - Current

Realtor Licensure -

Champions School of Realty
12.2021 - 02.2022

Sociology And Anthropology

Loyola Marymount
08.2018 - 12.2019

Girl Scout Troop Leader

Girl Scouts Of America
08.2013 - 08.2018

Family Readiness Group Leader

United States Army
02.2008 - 05.2011

Accounts Manager

Access HealthSource
01.2002 - 04.2007
Melissa LawallLicensed Professional Realtor