Summary
Overview
Work History
Education
Skills
Certification
References
Awards
Timeline
Generic

Melissa Lawrence

Jacksonville

Summary

Current healthcare informatics graduate student with foundational knowledge in and hands-on experience gained through academic projects. Experienced mental health professional skilled in therapeutic techniques seeking to transition career in healthcare informatics. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Licensed Mental Health Counselor

Emery & Milne Psychological Group, LLC
05.2021 - Current
  • Prepares and administers neuropsychological tests to all ages under the supervision of a licensed psychologist
  • Provide individual counseling services to children and adults via HIPAA compliant telehealth platform.
  • Maintained accurate and timely documentation of client progress, adhering to ethical standards and confidentiality requirements.

Licensed Mental Health Counselor

Begin Again Counseling Services, LLC
11.2022 - 03.2023
  • Provide individual and family counseling services to a diverse population within an inclusive private practice.
  • Attend clinical team meetings and attend in-service trainings
  • Provide clinical assessment and treatment planning using evidence based therapeutic interventions
  • Evaluate crisis situations and apply appropriate interventions

Addiction Behavioral Health Consultant

C.L. Brumback Primary Care Clinic-Mangonia Park
10.2021 - 10.2022
  • Provide comprehensive assessment, case management, crisis intervention, and diagnosis of behavioral health clients with a focus on substance use disorders and dual diagnosis.
  • Monitor the site’s behavioral health program, identifying problems related to patient services and making recommendations for improvement while complying with all accrediting bodies applicable (DCF, state, federal regulations as well as standard of care).

Licensed Professional Counselor

Family Matters of Coastal Georgia, Inc.
11.2018 - 10.2021
  • Provide individual counseling services to children, adolescents, and adults in a private community practice setting and via telemental health using HIPAA compliant software
  • Develop treatment plans and perform record keeping and documentation
  • Participate in weekly clinical staff meeting
  • Perform crisis intervention as required

Master Level Clinician/Psychometrist

Balance and Potential, Inc.
01.2018 - 10.2018
  • Provide individual counseling services to adults in a private practice setting
  • Participate in weekly DBT consultation team
  • Prepares and administers psychological and/or psychoeducational tests to all ages under the supervision of a licensed psychologist
  • Ensures confidentiality of test results, recommendations, and security of testing materials.

Addiction Counselor/Case Manager

Blue Ridge Mountain Recovery Center
09.2017 - 01.2018
  • Complete biopsychosocial assessments and interpretative summary
  • Provide individual and group psychotherapy
  • Initiate family contact and provide family therapy
  • Perform crisis intervention as required
  • Record and document treatment goals, develop treatment plans, and progress notes
  • Attend clinical staff meetings and educational seminars
  • Perform initial suicide risk assessment within 24 hours of admittance
  • Serve as client advocate and assist with maintaining therapeutic milieu
  • Conduct discharge planning, continuation of care, and coordinate aftercare services upon completion of residential treatment program

Substance Abuse Counselor

University of West Georgia Counseling Center
02.2016 - 09.2017
  • Focus particularly on students who have difficulties involving alcohol and other drugs
  • Conduct drug and alcohol assessments and work closely with the University conduct office to assist students at risk.
  • Develop programming and relationships to engage and assist students struggling with addiction issues, and work collaboratively with campus partners, such as health education, to increase services to students at programming to engage and assist students struggling with addiction issues, and work collaboratively with campus partners, such as health education, to increase services to students at risk.
  • Participate in outreach programming for the Counseling Center
  • Provide on-call coverage in clinician rotation for UWG students who are in crisis

Behavioral Health Counselor

Starting Point Behavioral Healthcare
11.2014 - 01.2016
  • Provides screenings, outpatient assessments, diagnosing, group and individual counseling for mental health and substance abuse clients
  • Develop treatment planning, implementation of treatment plan, and crisis intervention
  • Collaboration with other agencies/service providers in communicating and coordinating client treatment
  • Attend clinical treatment team meetings, continuing educational seminars, clinical trainings, and supervision
  • Demonstrate ability to communicate effectively in oral and written forms
  • Maintain and complete clinical records and documentation in a timely manner

Crisis Assessment Team- Clinical Trainee

LightHorse Healthcare Inc.
07.2014 - 11.2014
  • Conduct crisis assessment interviews and mental health assessments, utilizing excellent clinical interviewing and diagnostic skills in the ER, Med Surg, ICU, and LightHorse Healthcare, Inc.
  • Create clinical documentation in a timely manner, including case notes, written service plans, releases, and clinical reports on all assigned clinical activities
  • Treat patients from a holistic and supportive approach
  • Collaborate with medical team, patient, and parent/guardian/spouse to coordinate treatment planning
  • Respond to crisis calls within an hour and perform other related duties, as required
  • Provide individual therapy services in a private practice setting
  • Score, interpret, and prepare reports for psychological testing under supervision

Psychometrist

Contract Worker
03.2014 - 06.2014
  • Prepares and administers psychological and/or neuropsychological tests to all ages under the supervision of a licensed psychologist
  • Explains testing procedures and objectives to examinee and works with examinee to facilitate compliance with protocol and procedures to ensure appropriate test completion.
  • Assists in test scoring, and times tests and records results
  • Coordinates and communicates appointment times and venues for the testing session
  • Performs basic interpretation of standardized tests of psychological functioning to include written reports of results and behavioral observations
  • Ensures confidentiality of test results, recommendations, and security of testing materials.

Mental health technician, Inpatient care

Willowbrooke at Tanner Hospital
05.2011 - 07.2011


  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Education

Master of Science - Healthcare Informatics

University of Central Florida-College of Innovation And Education
Orlando, FL
05.2025

Skills

  • EMR software
  • Crisis intervention
  • Individual and group counseling
  • Records management
  • Therapeutic interventions
  • Interdisciplinary team collaboration
  • Healthcare documentation expertise
  • Healthcare workflow management

Certification

  • LPC Licensed Professional Counselor- Georgia LPC010142
  • LMHC Licensed Mental Health Counselor-Florida MH19207
  • RPT Registered Play Therapist-T5567
  • CAMS-II Certified Anger Management Specialist-Level 2 #1963
  • ART Certified Basic Accelerated Resolution Therapy (ART) Practitioner

References

  • Available upon request

Awards

National Health Services Corps Service Member 2019-2022 HRSA Loan repayment program recipient providing services in a Health Professional Shortage Area (HPSA), Alpha Kappa Alpha Sorority, Inc. Sigma Omega Omega Book Scholarship 2012 Book scholarship recipient, Georgia State University Honors 2011 Distinction in major, Georgia State University Dean’s list 2008-2011, International Education Fee 2010 Georgia State University scholarship to fund study abroad program, Georgia State University President’s list 2009

Timeline

Licensed Mental Health Counselor

Begin Again Counseling Services, LLC
11.2022 - 03.2023

Addiction Behavioral Health Consultant

C.L. Brumback Primary Care Clinic-Mangonia Park
10.2021 - 10.2022

Licensed Mental Health Counselor

Emery & Milne Psychological Group, LLC
05.2021 - Current

Licensed Professional Counselor

Family Matters of Coastal Georgia, Inc.
11.2018 - 10.2021

Master Level Clinician/Psychometrist

Balance and Potential, Inc.
01.2018 - 10.2018

Addiction Counselor/Case Manager

Blue Ridge Mountain Recovery Center
09.2017 - 01.2018

Substance Abuse Counselor

University of West Georgia Counseling Center
02.2016 - 09.2017

Behavioral Health Counselor

Starting Point Behavioral Healthcare
11.2014 - 01.2016

Crisis Assessment Team- Clinical Trainee

LightHorse Healthcare Inc.
07.2014 - 11.2014

Psychometrist

Contract Worker
03.2014 - 06.2014

Mental health technician, Inpatient care

Willowbrooke at Tanner Hospital
05.2011 - 07.2011

Master of Science - Healthcare Informatics

University of Central Florida-College of Innovation And Education