Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melissa Layman

Melissa Layman

Lebanon,MO

Summary

Structured professional offering several years of experience analyzing, interpreting, gathering and documenting incoming and outgoing data. Well-versed in data maintenance and data cleansing. Commended for serving as mentor and role model for less experienced staff members.

Overview

26
26
years of professional experience

Work History

Student Data Support/Core Data Specialist

Camdenton R-III School District
Camdenton, Missouri
01.2017 - Current
  • Coordinated enrollment process for new students into programs, enhancing student integration
  • Infinite Campus Implementation Team
  • Supported teachers, admin, and clerical staff with Infinite Campus implementation
  • Trained staff during transition to Infinite Campus, ensuring smooth adaptation to new system
  • Master Schedule build for district
  • DESE Core Data Collection
  • CRDC Report

Human Resource

DSS Missouri
01.2019 - 01.2020
  • Advertised job vacancies to attract qualified candidates and broaden talent pool
  • Processed staffing paperwork to ensure smooth onboarding and compliance

Sales

American Family Insurance
01.2015 - 01.2017
  • Negotiated contracts and pricing terms to close sales effectively.
  • Generated sales by identifying and engaging new customers.

Loan Coordinator

Bank of Sullivan
01.2014 - 01.2015
  • Coordinate with applicants to obtain required documents to support loan requests
  • Ensure file is complete and accurate for loan processor and closing
  • Scheduled loan closings with applicants, ensuring timely completion of transactions
  • Facilitated loan renewals by organizing necessary paperwork.
  • Process loan payments

Director of Operations

Affiliated Acceptance Corporation
01.2000 - 01.2014
  • Managed day-to-day operations for two call center locations
  • Oversaw daily operations of two call center locations, ensuring efficient service delivery.
  • Participated in growing client base 75% in 5 years
  • Supervised 50 employees and 3 team leaders, fostering collaboration and accountability.
  • Developed training program emphasis on customer service skills
  • Facilitated the transition of company culture to create a more employee-friendly environment.

Education

Associate of Applied Science - Business Management

Vatterott College
MO
12-2013

Skills

  • CRM
  • Customer engagement
  • Teamwork and collaboration
  • Problem solving
  • Training coordination
  • Effective communication
  • Database management
  • Data collection procedures
  • Reporting tools
  • Excel
  • Spreadsheet management
  • Data collection procedures
  • Data cleaning

Timeline

Human Resource

DSS Missouri
01.2019 - 01.2020

Student Data Support/Core Data Specialist

Camdenton R-III School District
01.2017 - Current

Sales

American Family Insurance
01.2015 - 01.2017

Loan Coordinator

Bank of Sullivan
01.2014 - 01.2015

Director of Operations

Affiliated Acceptance Corporation
01.2000 - 01.2014

Associate of Applied Science - Business Management

Vatterott College
Melissa Layman