Melissa Lee

* Delivered thorough consultations to Veterans and their families in order to determine whether our services would be appropriate for their needs or not. If our services were not appropriate for them, I would refer them to a suitable resource within the community.

* Delivered FOCUS skillbuilding services to Veterans and their families, of all ages and generations, and all walks of life, both in person and via telehealth.

* Led group skill building workshops for female Veterans in the Domicilary on the VA campus.

* Well versed in the programs and procedures of the Veteran Administration.

* Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.

* Keeps up to date notes from each session.

* Provides psycho-education appropriate to each Veteran as needed.

* Pursuing training in NeuroPsychoTherapy

* Very comfortable and experienced working within the Veteran and Military culture.

• Talks with Veterans in crisis or who have other life issues and helps facilitate resolution for them by either just listening or by providing them with resources appropriate to them
• Plan, organize, and find instructors for a series of 'Ted Talk' type zoom classes aimed specifically at Veterans
• The majority of these classes have addressed ways of handling the challenges faced by many Veterans as they transition from Active Duty to Civilian life
• Source and apply for grants
• Post articles, both written by me and one's that I've researched, resources, and motivational Quotes for the organization's Face Book page
• Monitor's comments in the comment section for suicidal ideations, aggression against others, and other appropriate standards
• Furthermore, I sift through 'likes' on each post, in order to invite people to 'like' our page.
• Enhanced board effectiveness by implementing innovative strategies and best practices.
• Fostered collaboration among board members, promoting open communication and shared decisionmaking.
• Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
• Engaged with shareholders on key matters, maintaining transparency and trust among stakeholders.
• Established effective committee structures, enhancing focus on critical areas of oversight and accountability.

• Invited by the LA County Department of Mental Health to deliver a talk to other mental health providers on the topic of preventing suicide in Veterans
• Sat on a committee to decide which organization would receive $2 million grant from the Department of Mental Health
• Greets all guests and ensures that everyone feels welcome, comfortable, and at home
• Social Media Administrator
• Plans all details of every VFWC event alone or in conjunction with partnering organizations
• Stays within budget, often times coming in below set budget for events
• Day of event point of contact who addresses challenges as they arise, and ensures the event runs smoothly
• Has planned events for up to 500 attendees
• Screens clients for referral to appropriate staff
• Conducts all purchasing for the Center, to include mileage reimbursement and procurement for large events
• Conducts outreach to other community partners and Veterans groups in order to spread the word about our services
• Regularly tables at appropriate, Veteran-Centered events
• Gives briefs about workshops, events, and other FOCUS services available at the Veteran Family Wellness Center
• Interfaces with VIPs and gives tours of our Center
• Strengthened community partnerships to provide additional resources and support for families in need.
• Provided leadership, guidance and support to staff members

• Marketed Habitat's current program, spoke at different community functions; resulted in acquisition of volunteers, monetary and in kind donations, and applicants for housing projects
• Networked with other social services in order to broaden the enrichment services that were offered to clients
• Researched and implemented a method for ordering credit reports for applicants, interviewed and evaluated applicants in order to determine their eligibility for the program
• Paired clients with different social and Veteran's services appropriate to their needs
• Developed a system for tracking applicants
• Instituted a system for tracking the different social services used by our clients.

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