Melissa Lee

· Verify accuracy of employee hours worked, bonuses, and other payroll data.

· Implemented payroll reconciliation tools to improve report accuracy.

· Prepare and distribute weekly reports on labor and sales to senior management.

· Resolved discrepancies between payroll records and timekeeping.

· Developed processes for streamlining the workflow associated with payroll operations.

· Respond to requests for information as company expert on payroll operations.

· Assist with audits related to labor by providing requested documents in a timely manner.

· Processed requests from employees related to direct deposit enrollment.

· Calculated and applied wage garnishment.

· Oversaw the transition to Paylocity Time keeping System.

· Worked directly with Paylocity to ensure the correct set up of employees and cost centers to ensure accurate labor reporting. Creating custom reporting to meet the needs of the company.

· Worked directly with IT to ensure correct installation of new timeclocks for over 100 locations.

· Implemented Concur-expense management, travel, and invoice software.

· Manage Concur system for all employees. Including data maintenance, enrollment of new employees, expense processing and T&E reporting.

· Implemented CLC Lodging program-Corporate Travel management Company for all employees.

· Manage CLC Lodging program. For all employees

· Educate employees on the company's travel policy and procedures.

· Point of contact for all travel programs and policies.

· Enter all wholesale orders and payments received into Oracle Cloud-database management system.

· Reconcile wholesale balances monthly to ensure accuracy of all wholesale accounts.

• Served within a client-facing role on the Manpower service team and the central point of contact for Manpower associates. SME for time management systems and Fieldglass.
• Responsible for coordinating service delivery for our client, dedicated team, and field offices. Responding to issues, questions, and concerns from both the client and associates, effectively resolving issues and situations, and escalating when appropriate
• Focused on associate performance management including: feedback, coaching, development, corrective action, and termination
• Responsible for payroll for up to 420 associates to include; entering new hires, updating rates and department changes in the payroll system
• Instrumental in the setup of PeopleNet time management system for the Hattiesburg facility. Report creation, department nomenclature setup, attendance tracking system, and SOP creation which enabled a seamless transition from Kronos.
• Review weekly invoice and advise of any corrections to ensure invoice accuracy to client.
• Created and maintained a database to collect and analyze data for all associates to chronicle their experience, status, feedback and exit interviews.

• Scheduled, planned and expedited product flow through departments to ensure maximum manufacturing efficiency
• Developed, maintained, and published production reports.
• Scheduled machine centers based on capacity levels.
• Worked directly with departments to ensure flow of finished goods to customers.
• Conducted and helped coordinated physical inventory 2000 through 2006.
• Managed both finished goods and raw material inventory levels through lean manufacturing and finite scheduling methods.
• Performed cycle counts on a regular basis.

• Submitted quotes for custom products to customers.
• Worked directly with customers to understand the requirements of custom products including government bids.
• Specialized in product knowledge and conveying information to customers.
• Worked directly with routing and scheduling departments to ensure the most efficient and economical production runs.