Melissa Lee
Port Saint Lucie,USA
Summary
Seeking a professional position that will utilize exceptional customer service, recruitment and administrative skills to further develop and grow career. Security professional with commitment to maintaining safety and security in diverse environments. Proven ability to manage teams effectively and respond swiftly to emergencies. Known for fostering collaboration and adapting to dynamic security challenges while excelling in threat assessment and risk management.
Overview
30
30
years of professional experience
Work History
Administrative Security Captain/Human Resources Recruiter
Treasure Coast Forensic Treatment Center
09.2013 - 08.2023
- Worked primarily for the Facility Administrator and Asst
- Facility Administrator and Director of Security
- Supervision of on-site staff and the overall protection and safeguarding or property, persons and other assets
- Monitoring security officers, training and monitoring security procedures
- Schedule ZOOM meetings
- Assist with various needs of all department heads throughout facility
- Writing reports on accidents, and providing needed assistance to customers, residents, and employees
- Maintain corporate policy binders
- Assist with various functions and meetings throughout facility
- Filing, Faxing, Copying, Heavy phones
- Assist other departments as needed
- Ensured the safety of employees and guests through proactive monitoring of security cameras and regular foot patrols.
- Served as a liaison between the organization and external security consultants, ensuring seamless integration of third-party services.
- Coordinated effectively with other department heads to ensure comprehensive understanding of each area''s unique security needs.
- Established rapport with employees across various departments, fostering a sense of trust in the security team''s capabilities.
- Trained junior security officers on proper protocols and procedures, leading to a more efficient and effective team.
- Managed access control systems to prevent unauthorized entry into restricted areas of the facility.
- Increased volunteer engagement by effectively managing volunteer recruitment, training, and retention programs.
- Enhanced overall recruitment success by continuously refining interview techniques and evaluation processes.
- Conducted new hire recruitment and application process.
- Streamlined recruitment processes for increased efficiency and faster hire times.
- Supervised team of 90 security personnel during shift.
FHP/Telecommunication Duty Officer
Florida Highway Patrol
03.2011 - 09.2013
- Answer FHP and emergency 911 calls
- Document pertinent information from each incident to CAD system and dispatch appropriate personnel to each incident Via Radio
- Set up Recruitment stations for recruiting new employees
- Contributed to successful execution of large-scale events through meticulous planning and coordination efforts.
- Provided support during crisis situations by acting as liaison between stakeholders.
- Maintained safety standards by conducting regular inspections and implementing corrective actions as needed.
Recruiter, Sargent, Captain.
Florida Department of Corrections
09.1993 - 12.2010
- Designing and implementing job descriptions, sourcing candidates through database
- Sourcing and attracting candidates by using social media, screening candidates, coordinating interviews, reviewing resumes and conducting company job fairs
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed high-volume requisitions in timely manner to meet client staffing needs efficiently.
- Organized job fair events that attracted diverse talent pools, increasing company's reach within local communities.
Education
High School Diploma -
Lafayette County High School
Mayo, FL05.1991
Associate of Science -
KEISER UNIVERSITY/FORTIS COLLEGE
Port Saint Lucie, FL10.2024
Skills
- Microsoft Word
- Outlook
- Excel
- PowerPoint
- ERMA Chart system
- KRONOS timekeeping system
- Recruitment Analytics Tools
- Staff Recruitment and Training
- New Employee Recruitment
References
Available upon Request
Communication Skills
I pride myself on being completely professional at all times. I have a great demeanor when dealing with people. I love to make people feel comfortable and at ease. I aim to learn as much as I possibly can from each position that I obtain and strive for excellence in everything I do.
Timeline
Administrative Security Captain/Human Resources Recruiter
Treasure Coast Forensic Treatment Center
09.2013 - 08.2023
FHP/Telecommunication Duty Officer
Florida Highway Patrol
03.2011 - 09.2013
Recruiter, Sargent, Captain.
Florida Department of Corrections
09.1993 - 12.2010
High School Diploma -
Lafayette County High School
Associate of Science -
KEISER UNIVERSITY/FORTIS COLLEGE
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