Melissa Lee
White House,TN
Summary
Dynamic Sales Account Manager with a proven track record, excelling in client relationship management and strategic thinking. Achieved significant revenue growth by cultivating new business opportunities and enhancing brand visibility. Expert in problem-solving and proficient in CRM tools, driving success in competitive healthcare markets.
Overview
12
12
years of professional experience
Work History
Sales Account Manager
Nationwide Imaging Services, Inc. an MXR Company (formerly AIG)
Portland, Tennessee
05.2021 - Current
- Sold parts to ISOs, hospitals, clinics, and healthcare organizations.
- Managed daily client account activities and communications to ensure retention and achieve revenue goals.
- Collaborated with operation executives to align strategic sales initiatives with market demands.
- Cultivated relationships with new clients to expand business beyond existing accounts.
- Represented company at industry trade shows to boost customer acquisition.
Regional Sales Manager
Numed, Inc.
Denton, Texas
09.2018 - 05.2021
- Executed sales of Numed solutions to hospitals, clinics, and healthcare organizations.
- Conducted daily cold-calling and email campaigns to generate leads and prospect accounts.
- Drove customer growth within new geographic territory.
- Delivered virtual and in-person presentations showcasing Numed's products and services.
- Collaborated with Marketing to implement campaigns targeting new clients in assigned territory.
- Utilized business-oriented social media to enhance Numed's brand visibility and product awareness.
- Coordinated account start-ups with operations for seamless integration.
- Managed client and prospect issues by liaising between sales, service support, marketing, and finance.
Director of Business Development
Image Technology Consulting
DeSoto, Texas
05.2017 - 08.2018
- Developed and executed comprehensive sales strategy and marketing plan to enhance revenue growth and brand awareness.
- Represented ITC at industry conferences and trade shows to promote brand and capture new business opportunities.
- Created print and digital marketing materials, including brochures, flyers, presentations, and e-blasts.
- Built sales funnel targeting MRI and CT service and parts sales, emphasizing regional capabilities.
- Increased service and part sales to independent service organizations (ISOs).
- Established account review process to analyze customer purchase history for identifying growth trends.
- Formed new vendor certifications with hospitals and Group Purchasing Organizations (GPOs) for supply chains.
Imaging Solutions Manager
Shared Imaging
Streamwood, Illinois
09.2014 - 05.2017
- Developed time and material sales funnel for Toshiba CT service and parts.
- Established pricing structure for parts inventory to enhance profitability.
- Managed service and parts delivery, coordinating with internal and outsourced service teams.
- Implemented trade show strategy that increased industry visibility and boosted sales.
- Facilitated equipment sales and interim mobile solutions to support customer needs.
Marketing Manager | Southeast Customer Account Manager
4med Equipment Services
Nashville, Tennessee
07.2013 - 07.2014
- Created promotional literature content, enhancing brand visibility and engagement.
- Managed relationships with graphic design and printing vendors to ensure quality deliverables.
- Designed site books, folder cards, rack cards, postcards, and e-blasts for client presentations.
- Developed trade show strategies, overseeing budgeting, sponsorships, booth design, and literature distribution.
- Established a recruiting process for Field Service Team based on service agreement analysis.
- Implemented recruitment efforts for National, Regional, and Zone Business Development Teams.
- Crafted job descriptions and postings, developing technical and sales proficiency matrices.
- Researched job posting sources and networked in imaging industry to attract top candidates.
Skills
- Client relationship management
- Strategic thinking
- Revenue growth
- Professionalism and presentation
- Communication and interpersonal skills
- Networking expertise
- Problem solving and resolution
- Organizational abilities
- Computer and CRM proficiency
References
References available upon request.
Timeline
Sales Account Manager
Nationwide Imaging Services, Inc. an MXR Company (formerly AIG)
05.2021 - Current
Regional Sales Manager
Numed, Inc.
09.2018 - 05.2021
Director of Business Development
Image Technology Consulting
05.2017 - 08.2018
Imaging Solutions Manager
Shared Imaging
09.2014 - 05.2017
Marketing Manager | Southeast Customer Account Manager
4med Equipment Services
07.2013 - 07.2014
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