Summary
Overview
Work History
Education
Skills
Achievements And Awards
References
Timeline
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Melissa Freeman

Norfolk,VA

Summary

Versatile clinical research professional knowledgeable about coordinating patient information, laboratory samples and compliance documents for diverse clinical trials. Highly organized and thorough with good planning and problem-solving abilities. Certified in Good Clinical Practices, International Air Transport Association, and CPR.

Overview

9
9
years of professional experience

Work History

Clinical Research Coordinator

Wagner Kapoor Research Institute
05.2023 - Current
  • Administered appropriate questionnaires and assessments in accordance with study protocol
  • Coordinated with investigators and ancillary staff to ensure that protocol was adhered to while checking for deviations throughout the course of the study
  • Maintained and created source documents for studies
  • Reported and maintained records of both adverse events and serious adverse events of subjects in accordance with the study protocol
  • Assisted surgeons with medical procedures and maintained sterile conditions
  • Processed, packaged, and shipped laboratory samples
  • Recruited subjects and scheduled appointments for in clinic and coordinated care between subject’s Primary Care Provider and study staff
  • Operated ophthalmology imagining equipment and interpreted images.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Successfully communicated and solved conflicts with entities inside and outside of business.
  • Liaised between internal departments and external partners to promote efficient communication and collaboration.
  • Coordinated with facilities to set up surgeries for multiple opthalmic surgeries.

Laboratory Intern

Old Dominion University
09.2019 - 06.2022
  • Created checklists to identify dangerous materials, potential hazards, and unsafe business practices in the workplace, which reduced near-miss incidents.
  • Compared laboratory data against specifications to determine if results met requirements.
  • Performed quality control testing on final products to verify conformity to specifications.
  • Identified areas of process improvements to increase operational excellence.
  • Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Assisted scientists by collecting and organizing laboratory data.
  • Participated in research projects by designing and executing experiments.
  • Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
  • Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.

Plasma Processor

Biomat U.S.A.
02.2021 - 09.2021
  • Checked and recorded vital signs, protein levels, and weights ensure donor health prior to entering the donor floor
  • Assembled and disassembled plasmapheresis machines for donation and both regular and special maintenance in accordance with company policy
  • Monitored donor health while on donor floor in order to prevent adverse health reactions
  • Collected and processed donor samples for processing and testing
  • Handled and disposed of hazardous material in accordance with company and local government policy.
  • Helped management optimize laboratory processes for maximum efficiency and performance.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Documented and verified patient information using laboratory information system.

Sonar Technician

United States Navy
04.2017 - 08.2019
  • Reviewed workplace safety guidelines compared them to workplace policies and identified discrepancies ensuring proper OSHA certified workspaces
  • Tracked locations of nearby submarines by using equipment, strong analytics and mathematics skills.
  • Reviewed project instructions and blueprints to obtain test specifications, procedures, and objectives.
  • Maintained COMSEC and INFOSEC in operations and actions to preserve operational integrity.
  • Conducted passive and active sonar searches for suspected targets.
  • Figured range predictions for targets and real time propagation changes.
  • Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
  • Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
  • Treated classified data with utmost discretion, following military and federal protocols.

Telemetry Monitor Technician

Chester County Hospital
09.2016 - 04.2017
  • Observed and evaluated cardiac activity and reported changes to medical staff.
  • Monitored and documented heart rhythms according to physicians' orders.
  • Followed all protocols to respond to irregular cardiac activity.
  • Demonstrated in-depth understanding of telemetry equipment functions.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.

Certified Nursing Assistant

Chester County Hospital
03.2015 - 09.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

Bachelor of Science - Biology

Old Dominion University
Norfolk, VA
03.2023

Skills

  • Active Listening
  • Adaptability
  • Adaptability and Flexibility
  • Adobe Acrobat
  • Adobe Lightroom
  • Adobe Photoshop
  • Advanced ECG Interpretation
  • Adverse Event Reporting
  • Analytical Chemistry
  • Analytical Thinking
  • Anatomy and physiology
  • Assertiveness
  • Assessment Capabilities
  • Attention to Detail
  • Butterfly needle technique
  • Calendar Management
  • Chemical Identification
  • Clinical Research Ethics
  • Clinical Trial Management
  • Computer Literacy
  • Conflict Resolution
  • Continuous Learning Attitude
  • CPR Certified
  • Critical Thinking
  • Customer Service
  • Data Analysis
  • Data Collection Techniques
  • Data Entry
  • Database Maintenance
  • Decision Making
  • Disease Research
  • Documentation and Reporting
  • Documentation Management
  • Documentation Requirements
  • Effective Communication
  • Electronic Data Capture
  • Electronic Health Records
  • Electronic Recordkeeping
  • Emergency Response Readiness
  • Empathy and compassion
  • Epic SystemsGIS
  • Good Clinical Practices
  • Google Drive
  • Hazardous Waste Management
  • HIPAA Compliance Knowledge
  • Infection Control
  • Information presentation
  • Informed Consent
  • Interpersonal Communication
  • Interpersonal Skills
  • Investigational Product Management
  • Laboratory Equipment Maintenance
  • Laboratory Result Interpretation
  • Laboratory Safety Protocols
  • Leadership
  • Materials Testing
  • Mediation Skills
  • Medical Laboratory Procedures
  • Medical Terminology
  • Meeting Coordination
  • Microsoft Office Suite
  • Multitasking
  • Order of Draw
  • Organizational Management
  • Organizational Skills
  • OSHA
  • Participant Screening
  • Patient Confidentiality Practices
  • Patient Monitoring Techniques
  • Patient Recruitment
  • Phlebotomy
  • Problem Solving
  • Professionalism
  • Project Management
  • Public Speaking
  • Quality Assurance
  • Records Maintenance
  • Records Management
  • Regulatory Compliance
  • Relationship Building
  • Report Preparation
  • Representative Experience
  • Research and Documentation
  • Research Experience
  • Research SOPs Understanding
  • Safety Compliance
  • Safety Planning
  • Sample Preparation
  • Schedule Coordination
  • Scheduling
  • Scientific Writing
  • Source Documentation Creation
  • Specimen Collections
  • Specimen Handling
  • Specimen Labeling Procedures
  • Specimen Preparation
  • Specimen Processing
  • Sterile Technique
  • Stress Management Techniques
  • Study Protocols
  • Subject Retention Strategies
  • Supply Maintenance
  • Supply Restocking
  • Task Prioritization
  • Team Collaboration
  • Telemedicine
  • Telephone Etiquette
  • Time Management
  • Trial Management
  • Venipuncture
  • Written Communication

Achievements And Awards

  • Certification of Excellence, Wagner Kapoor Research Institute, November 2023
  • Employee of the Month, The Cavalier, February 2022.
  • Dean’s List, Old Dominion University, 2019-2023.
  • United States Navy Divisional Work Center Supervisor, 2019.
  • United States Navy Divisional Repair Parts Petty Officer, 2017-2019.
  • United States Navy SRF Bravo Certified, 2018.

References

  • Wagner Kapoor Research Institute, Sabrina Voltmer, 757-214-3345
  • Old Dominion University, Rip Hale, rphale@odu.edu
  • U.S. Navy, Dareon (STG2) Griffin, 940-613-8474
  • U.S. Navy, Dusten (STGC) Abell, 509-540-0006, dustenabell@gmail.com
  • U.S. Navy, Jacy (STG2) Barr, 304-350-2493
  • U.S. Navy, Alivia (AT2) Williams, 678-756-0416

Timeline

Clinical Research Coordinator

Wagner Kapoor Research Institute
05.2023 - Current

Plasma Processor

Biomat U.S.A.
02.2021 - 09.2021

Laboratory Intern

Old Dominion University
09.2019 - 06.2022

Sonar Technician

United States Navy
04.2017 - 08.2019

Telemetry Monitor Technician

Chester County Hospital
09.2016 - 04.2017

Certified Nursing Assistant

Chester County Hospital
03.2015 - 09.2016

Bachelor of Science - Biology

Old Dominion University
Melissa Freeman