Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Melissa Leos

Rosenberg,TX

Summary

14+ years experience in healthcare with a focus on exceptional patient care and effective communication. Proven ability to enhance teamwork among professionals, leading to improved patient outcomes. Poised to graduate with a BSN from Chamberlain University in August 2025. Committed to excellence in high-pressure environments and eager to contribute clinical skills to a dynamic team.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Patient Care Technician II

Healthcare Systems Staffing with UTMB
Galveston, TX
01.2024 - Current
  • Identify and report observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Monitor vital signs and reported changes to nursing staff.
  • Perform variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Facilitate communication between patients, families and healthcare providers.
  • Collect specimens for laboratory tests upon request of medical staff.
  • Perform EKGs and monitor cardiac rhythms.
  • Assist with wound care, catheterization, and sterile procedures under the supervision of RN or physician.
  • Document patient intake and dietary requirements and aided with feeding and monitoring.

Senior Medical Assistant

Houston Methodist
Sugar Land, TX
01.2021 - 08.2022
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Monitored vital signs and reported changes to nursing staff.
  • Prepared patients for examinations and assisted physicians during procedures.
  • Administered prescribed medications under the direction of a registered nurse or Physician.
  • Performed basic laboratory tests and EKGs.
  • Scheduled patient appointments and manage daily workflow.
  • Maintained accurate patient records in the electronic health record system.
  • Coordinated referrals, prescription refills, and follow-up care.
  • Previous Medical Assistant History available upon request (Dated 2010-2022)

Senior Medical Assistant

Zion Urgent Care Clinic
Katy, Texas
12.2019 - 01.2021

Managed laboratory operations, including POC testing and blood draws.

Administered vaccines, therapeutic injections, and TB tests to patients.

Triaged incoming calls and processed prescription refills while reporting patient results.

Assisted in procedures and performed diagnostic testing, including IV starts.

Coordinated all COVID-19 testing and submitted reports to health department.

Collected payments and executed batch closings efficiently.

Verified insurance details and ensured smooth client check-in process.

Senior Medical Assistant

UT Physicians
Houston , TX
04.2016 - 08.2017

Established and led pediatric department, ensuring compliance with healthcare standards.

Collected patient vitals and medical histories, performing procedures such as EKGs and spirometry testing.

Managed incoming calls, messages, and prescription refills to optimize patient communication.

Adhered to Vaccines for Children program guidelines while logging vaccinations into ImmTrac.

Assisted physicians during examinations and procedures to enhance patient care quality.

  • Conducted vital sign assessments and accurately documented patient histories.
  • Administered medications and injections according to healthcare provider instructions.
  • Educated patients on treatment plans and preventive care strategies.

Senior Medical Assistant

Lepow Foot & Ankle
Houston , TX
11.2015 - 04.2016
  • Facilitated patient examinations and procedures, collaborating closely with physicians.
  • Documented patient histories while conducting vital sign measurements.
  • Administered medications and injections following healthcare provider directions.

Handled calls, messages, scanning, prior authorizations, and surgery scheduling.

Prepared patients for exams, collected vital signs, and assisted in minor surgical procedures.

  • Performed foot care including grinding and soaking as part of routine patient preparation.
  • Executed casting, x-rays, and orthotic imprinting efficiently.

Medical Assistant

Hillcroft Medical Clinic
Sugar Land, Texas
02.2015 - 11.2015

Roomed patients, collected vitals, and administered vaccines.

Completed prior authorizations and managed referrals.

Answered phones, triaged calls, processed prescription refills, and reported lab results.

Checked in patients and verified insurance information.

Medical Assistant

Sugar Lakes Family Practice
Sugar Land, Texas
08.2014 - 02.2015

Administered and logged vaccines to ensure accurate patient records.

Reported lab results to patients, facilitating timely communication of health information.

Completed prior authorizations and referrals to enhance patient care efficiency.

Triage patient calls, addressing concerns and directing inquiries appropriately.

Conducted in-house lab testing to expedite diagnosis and treatment.

Obtained vital signs, performed POC testing, and conducted EKGs during client rooming.

Managed incoming calls and messages, responding appropriately to all inquiries.

Medical Assistant

Fort Bend Pediatrics
Missouri City, Texas
05.2011 - 08.2014

Created charts, verified insurances, and collected co-payments efficiently.

Logged vaccines on Immtrac to ensure accurate records.

Triaged calls to prioritize patient needs effectively.

Called in prescriptions and secured authorizations promptly.

Roomed patients and performed diagnostic testing with precision.

Administered vaccines and conducted newborn screenings thoroughly.

Telephone Operator II

Tx Oncology
Sugar Land , TX
07.2012 - 01.2014

Streamlined office supply orders from Office Depot and Tech Dogs to ensure adequate inventory levels.

Maintained up-to-date physician credentialing records and monitored yearly refresher course completion.

Operated switchboard to facilitate efficient communication and adherence to opening/closing procedures.

Answered and directed messages to appropriate personnel for prompt follow-up responses.

Submitted data entries by month-end to guarantee accurate record keeping.

Medical Assistant

Sugar Land Eye and Laser
Sugar Land, Texas
01.2010 - 05.2011

Facilitated patient flow to exam rooms, checking visual acuity and eye pressures.

Assisted in surgical procedures to enhance operational efficiency.

Triaged phone calls, ensuring timely confirmation and communication.

Scheduled patients for surgery, optimizing clinic workflow.

Education

Bachelor of Nursing - Nursing

Chamberlain University
Pearland, TX
08.2025

Associates of Arts -

Wharton County Jr. College
Richmond, TX
01.2020

High School Diploma -

Terry High School
Rosenberg, TX
01.2008

Skills

  • Patient care
  • Vital sign monitoring
  • Electronic health records
  • Medical terminology
  • Team collaboration
  • Effective communication

Certification

  • Certified Nurse Aid 2024
  • Medical Assistant 2010
  • Oncology Nursing Est. 8/2025
  • Perioperative Nursing 5/2025
  • Emergency Nursing 5/2025
  • Critical Care Nursing Est. 8/2025

Affiliations

  • Student Nursing Association
  • Student Government
  • AACN
  • AORN
  • ONS
  • ENA

References

References available upon request.

Timeline

Patient Care Technician II

Healthcare Systems Staffing with UTMB
01.2024 - Current

Senior Medical Assistant

Houston Methodist
01.2021 - 08.2022

Senior Medical Assistant

Zion Urgent Care Clinic
12.2019 - 01.2021

Senior Medical Assistant

UT Physicians
04.2016 - 08.2017

Senior Medical Assistant

Lepow Foot & Ankle
11.2015 - 04.2016

Medical Assistant

Hillcroft Medical Clinic
02.2015 - 11.2015

Medical Assistant

Sugar Lakes Family Practice
08.2014 - 02.2015

Telephone Operator II

Tx Oncology
07.2012 - 01.2014

Medical Assistant

Fort Bend Pediatrics
05.2011 - 08.2014

Medical Assistant

Sugar Land Eye and Laser
01.2010 - 05.2011

Bachelor of Nursing - Nursing

Chamberlain University

Associates of Arts -

Wharton County Jr. College

High School Diploma -

Terry High School