Melissa Lepine
Queens,NY
Summary
Energetic and highly organized professional with natural talent for multitasking and prioritizing tasks efficiently. Possesses strong communication skills and proficiency in office software, ensuring smooth and effective operations. Committed to contributing to organizational success through dedication and attention to detail.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Coordinator
Samaritan Daytop Village
01.2022 - Current
- Serve as a communication liaison between departments to ensure seamless operations, optimizing workflow through effective scheduling and calendar management
- Document meeting minutes and maintain organized filing systems for reports and correspondence, upholding confidentiality and compliance standards
- Professionally manage phone inquiries, directing calls and accurately recording messages to support effective communication
Executive Assistant
MPR Consulting
10.2019 - Current
- Provide dedicated support to a C-level executive, managing office functions, vendor relations, and meeting coordination
- Streamline processes to enhance operational efficiency in a fast-paced environment
- Demonstrate exceptional organizational skills and attention to detail, supporting executive productivity
- Coordinate project management initiatives and contribute to social media strategies, enhancing organizational effectiveness
Therapy Aide
New York Psychotherapy and Counseling Center NYPCC
05.2019 - 10.2019
- Facilitate supportive therapy groups for individuals with mental health challenges, promoting emotional well-being and engagement
- Develop and document lesson plans and patient progress within treatment plans to inform clinical strategies
- Collaborate with case managers to track client attendance and identify behaviors requiring intervention, ensuring effective communication with the medical team
Direct Support Professional
Human First Inc
03.2015 - 05.2019
- Implement individual treatment plans to support clients in achieving person-centered goals and fostering independence
- Utilize community resources to enhance client involvement and job placement opportunities
- Lead group sessions to promote skill development and facilitate meaningful discussions
- Manage online billing and documentation processes to ensure compliance with agency standards
- Provide transportation and assist clients in identifying essential life skills
Sales Assistant
Hair Diva New York
04.2014 - 01.2015
- Processed transactions efficiently using POS systems, ensuring accurate inventory management
- Addressed customer inquiries via phone and email, enhancing customer satisfaction
- Managed social media accounts to promote the business and engage with clients
Sales Associate
Kmart
02.2011 - 11.2013
- Deliver exceptional customer service by addressing inquiries and resolving issues to ensure a positive shopping experience
- Maintain cleanliness and organization of departments, ensuring compliance with store standards
- Monitor product expiration dates and verify that discount signage matches UPC codes, ensuring safety and pricing integrity
Education
High school diploma -
Queensborough Community College
Ozone Park, NY06.2013
Skills
- Customer Service
- Personal Care
- Medication Administration
- Medical Office Experience
- Medical Records
- Administrative support
- Office management
Certification
CPR Certification
Timeline
Medical Coordinator
Samaritan Daytop Village
01.2022 - Current
Executive Assistant
MPR Consulting
10.2019 - Current
Therapy Aide
New York Psychotherapy and Counseling Center NYPCC
05.2019 - 10.2019
Direct Support Professional
Human First Inc
03.2015 - 05.2019
Sales Assistant
Hair Diva New York
04.2014 - 01.2015
Sales Associate
Kmart
02.2011 - 11.2013
CPR Certification
High school diploma -
Queensborough Community College
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