Melissa Lepore
Cedar Lake
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Lightology
Commerical Customer Service
08.2020 - 08.2022
- Provided pricing and shipping order status
- Handled inbound calls addressing customer problems or questions
- Collected payments and resolved customer complaints
- guided customers through minor issues that could be fixed via phone
Office Assistant
Junior Recruiter
10.2018 - 10.2020
- Greeted applicants and administered applications and testing.
- Answered and routed calls. Conducted data entry and payroll
- Sourced candidates through networking, job sites and other methods.
- Made hiring decisions and extended employment offers.
- Conducted interviews and screened resumes
Aerotek Staffing
Recruiter
06.2018 - 09.2018
- Handled inbound and outbound calls.
- Guided customers through minor issues with hiring process.
- Made hiring decisions and extended employment
- Screened resumes
Front Desk Receptionist
Dental Assistant Services
09.2016 - 06.2018
- Verified patients insurance, managed billing, entered treatment plans and posted payments.
- Maintained patient records with medical information.
- Prepared treatment rooms, Assisted dentist with surgery's.
- Educated patients on oral hygiene, Plaque control and postoperative care.
Education
High School Diploma -
Lake Central High School
Saint John, IN06-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Decision-making
- Problem resolution
Languages
English
Full Professional
Timeline
Lightology
Commerical Customer Service
08.2020 - 08.2022
Office Assistant
Junior Recruiter
10.2018 - 10.2020
Aerotek Staffing
Recruiter
06.2018 - 09.2018
Front Desk Receptionist
Dental Assistant Services
09.2016 - 06.2018
High School Diploma -
Lake Central High School
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