Overview
Work History
Timeline
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Melissa Lewis

Levittown,PA

Overview

21
21
years of professional experience

Work History

Cashier

7-11
Levittown, PA
09.2003 - 12.2004
Cashier, Handled Money, Customer Servioce

Cashier

Wawa
Levittown, PA
11.2004 - 12.2006
Cashier

Medial Billing and Coding

Rosenman & Leventhal PC
Yardley, PA
04.2008 - 01.2011


  • Adhered to all confidentiality requirements at all times.
  • Solved unresolved customer issues.
  • Trained staff on operating procedures and company services.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Assigned appropriate medical codes with a [number] percent accuracy rate.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Compiled and tracked outstanding balances owed to medical facilities.
  • Accurately posted and sent out all medical claims.
  • Compiled and tracked outstanding balances owed to medical facilities.

Waitress, Caterer

Michael's Restaurant
Morrisville, PA
03.2013 - 02.2015
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.


Hotel Administrator & Event Coordinator

The Temperance House
Newtown, PA
09.2015 - Current
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Helped with preparation, set-up, and service for catering events
  • Set dining tables according to type of event and service standards.
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Collaborated with developers, advertisers and production managers to market products and services.
  • Developed and implemented campaigns for email, online advertising, search engines and direct mail.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Completed quarterly forecasting and monthly financial reviews.
  • Greeted, registered and assigned rooms to guests of hotels or motels.
  • Made and confirmed reservations.
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Verified customers' credit and established how the customer would pay for the accommodation.
  • Computed bills, collected payments and made change for guests.
  • Promoted the hotel brand through Travelclick,.Expedia, and Facebook.
  • Recommended top dining and entertainment options for guests in the Newtown area.
  • Verified customers' credit and established how the customer would pay for the accommodation.

Timeline

Hotel Administrator & Event Coordinator

The Temperance House
09.2015 - Current

Waitress, Caterer

Michael's Restaurant
03.2013 - 02.2015

Medial Billing and Coding

Rosenman & Leventhal PC
04.2008 - 01.2011

Cashier

Wawa
11.2004 - 12.2006

Cashier

7-11
09.2003 - 12.2004
Melissa Lewis