Mesyde lika
Staten Island
Summary
Dynamic professional skilled in problem-solving, team collaboration, and regulatory compliance. Proven ability to mentor staff and optimize workflows, leading to enhanced operational efficiency and improved customer satisfaction.
Overview
26
26
years of professional experience
Work History
PTA Member
PS 39
Staten Island, NY
09.2018 - 06.2025
- Compounded medications accurately following established protocols and safety standards.
- Managed inventory levels, ensuring availability of essential pharmaceuticals and supplies.
- Led initiatives to streamline inventory management systems, minimizing waste and improving procurement processes.
- Mentored junior technicians, fostering a culture of learning and adherence to regulatory compliance standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Led parent-teacher conferences to discuss student progress, fostering strong home-school partnerships.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Led cross-functional teams to enhance operational efficiency and drive project outcomes.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Oversaw budget management, ensuring optimal allocation of resources for projects.
- Accomplished multiple tasks within established timeframes.
Restaurant Manager
Imagine Bar and Grill
New York ,ny
02.2005 - 08.2006
- Directed daily operations to ensure efficient restaurant performance and exceptional customer service.
- Oversaw staff training and development, enhancing team productivity and service standards.
- Implemented inventory management processes, reducing waste and optimizing supply chain efficiency.
- Developed marketing strategies to increase customer engagement and drive sales growth.
Restaurant Waiter
St, Maggies Cafe
New York, NY
11.2001 - 09.2004
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Managed order accuracy and timely delivery, enhancing operational efficiency and guest satisfaction.
- Trained new staff on menu items and service protocols, promoting consistency in service quality.
- Collaborated with kitchen team to streamline communication, reducing wait times for food preparation.
Restaurant Waiter
River Cafe
Brooklyn, NY
05.2003 - 04.2004
- Resolved customer complaints effectively, maintaining a welcoming atmosphere and fostering repeat business.
- Coordinated with management to implement promotional events, increasing restaurant visibility and sales.
- Conducted inventory checks regularly, ensuring adequate stock levels and minimizing waste.
- Led shift meetings to discuss daily goals and service improvements, driving team performance and morale.
Waiter/Head Bartender
Donald Saks Restaurant
New York, NY
04.1999 - 09.2001
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing guest needs and order accuracy.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new waitstaff on restaurant policies, menu items, and customer engagement techniques.
Education
GED -
St . Marks School
Staten Island, NY06-1995
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Processing payments
- Verifying orders
- Advanced math skills
- Compounding techniques
- Receiving incoming supplies
- Regulatory compliance
- Order verification
- Staff development
- New hire onboarding
- Record preparation
- Prioritization and organization
- Cash register operations
- Team coordination
- Analytical thinking
- Relationship building
- Payment processing
- Staff leadership
- Equipment cleaning and maintenance
Languages
Albanian
Full Professional
Interests
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Participating in cultural exchange programs and homestays
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Youth Development Programs
- Enjoy hobbies that combine physical activity with outdoor exploration
- Baking
- Food Tourism
- Pilates
- Reading
- Fundraising Events
- I participate in a variety of outdoor recreational activities
- Historical Exploration
- Team Sports
- Mindfulness Practices
- Dancing
- Crafting and DIY Projects
- Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Interior Design
- Offering time and support to shelters for the homeless, women, and animals
- Gym Workouts
- Music
- Volunteering
- Watching Movies and TV Shows
- Knitting and Crocheting
- Graphic Design
- Enjoy participating in [activity] for overall physical and mental well-being
- I like working with my hands and fixing things
- Gardening
- I participate in low-impact exercises to strengthen core muscles
- I like looking at the stars and learning about constellations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Playing Sports
- Engaging in food photography and sharing culinary creations on social media
- Learning new cooking techniques and expanding my culinary skills
- Animal Care
- Hiking
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I enjoy cooking for friends and family gatherings
- Fashion and Style
- I have a passion for photography and editing photos
- Crafting homemade beer using specialized equipment and brewing techniques
Timeline
PTA Member
PS 39
09.2018 - 06.2025
Restaurant Manager
Imagine Bar and Grill
02.2005 - 08.2006
Restaurant Waiter
River Cafe
05.2003 - 04.2004
Restaurant Waiter
St, Maggies Cafe
11.2001 - 09.2004
Waiter/Head Bartender
Donald Saks Restaurant
04.1999 - 09.2001
GED -
St . Marks School