Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Melissa Loeb

Lincoln,CA

Summary

Dynamic Branch Manager with successful leadership in carrying out the strategic and organic focus of the organization. Utilizing proven strategies for growth in building strong business and consumer relationships. Strategic thinker and tactical decision-maker with a passion for serving customers within local communities. Creative problem solver skilled at de-escalating situations and driving positive change. Adheres to the utmost level of ethical standards and builds the reputation of the brand with a culture driven vision.

Overview

18
18
years of professional experience

Work History

Branch Manager III

Umpqua Bank
02.2012 - Current
  • Manages a large-sized, more complex store with core deposits ranging above 100 million
  • Responsible for the growth activity of the branch in consumer and small business realms by achieving daily/weekly growth activities with team engagement.
  • Engaged employees in business processes with positive motivational techniques including expertise is consumer and small business lending.
  • Built relationships with customers and community to establish long-term business growth.
  • Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other business line specialists.
  • Demonstrated responsible operational compliance within Federal and company policy guidelines.
  • Management of employee performance and developed improvement plans.

Small Business Banking Manager

Chase Bank
10.2007 - 02.2012
  • Connected with customers to assess needs and propose customized solutions.
  • Delivered exceptional experience and maintained productive relationships within assigned area of small businesses.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Acquired,assembled and finalized secured and unsecured loans.

Area Account Executive

Citibank
02.2006 - 10.2007
  • Traveled throughout assigned territory to visit existing customers and prospect for new business.
  • Fostered long-term relationships with customers to earn repeat business and encourage referrals.
  • Managed sales pipeline and closing ratio to keep leads current and on track.
  • Conducted cold calls to generate new accounts by selling benefits of products and services.
  • Developed methods and procedures to increase sales, expand markets and promote business.
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.

Education

Sierra College
Rocklin CA
1994

Skills

  • Team Development
  • Business Growth
  • Goals and Performance
  • Internal/External Partnerships
  • Sales Leadership
  • Building Relationships
  • Banking Operations
  • Staff Management
  • Effective Communication
  • Serving Community

Affiliations

  • ECenter - Board Memeber - Current
  • FREED - Board member - 3 Years
  • Rotary International - 4 years
  • Chamber Member - Current 10+ years
  • National Notary Association - Current 15+ years
  • NMLS - Current 16+ years

Timeline

Branch Manager III

Umpqua Bank
02.2012 - Current

Small Business Banking Manager

Chase Bank
10.2007 - 02.2012

Area Account Executive

Citibank
02.2006 - 10.2007

Sierra College

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Melissa Loeb