Melissa Lopez

• Manage all aspects of the human resources department required for achieving the business goals to include federal, state and local regulations and all applicable employment law(s).
• Serves as a member of Senior Leadership Team driving organizational KPI's and delivering HR strategy to support business initiatives.
• Manage, hire and recruit best in class while continuously promoting total rewards program initiatives.
• Manage asset, facilities, IT, and fleet programs.
• Oversee all employee benefit programs, (medical, dental, vision, life, LTD, STD, FSA, HSA, EAP, 401k, 401k+, Profit-Sharing, AIP, PTO).
• Develop and implement training programs and opportunities.
• Manage and analyze data, budget and employee retention trends and plans.
• Develop and implement policies, procedures, and best practices.
• Conduct performance reviews for employees in all departments.
• Collaborate and partner with management to continuously promote a positive culture and work environment by creating team building initiatives, resolving conflicts, investigating workplace incidents.
• Oversee TWC claims and termination issues to address policy infractions.
• Oversee OSHA compliance.

Upscale boutique specializing in couture and semi-custom gowns and accessories for all occasions. Following seven successful years of business ownership, sold my brand at a profit on October 29, 2022.

• Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
• Created program to promote new managers from within, leading to cohesive leadership structure.
• Increased company revenue by 27% within first year.
• Devised organizational vision, mission and foundational structure to facilitate early growth.
• Implemented strategic offerings to enhance company's suite of products and services.
• Optimized supply chain sources to reduce materials costs and improve sales.
• Coordinated and directed budget and financial operations to increase efficiency and maximize investments.
• Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging pandemic trends.
• Approved and negotiated contracts with distributors and suppliers.
• Examined and conducted market analysis to discover target market and demographic audience.
• Provided organizational leadership and collaborated with staff to establish long-term goals, strategies and company policies.

International and domestic real estate development family office encompassing high value portfolio of 200+ entities worldwide (Texas, Beverly Hills, California, London, England, Geneva, Switzerland) including restaurants, hotels, commercial and residential high rise properties, luxury retail brand management, construction management, HOA management, property management, security services, hospitality management and hotel management.

• Designed employee performance evaluation process, merit program and training programs for new and existing employees.
• Launched EEOC and Affirmative Action investigations and resolved employee complaints.
• Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
• Devised and updated policies and procedures as needed for corporate accountability and workplace health.
• Supervised HR Department employees by directing activities and monitoring performance.
• Organized and maintained records to facilitate programs, events and activities.
• Recruited and trained new employees to manage overall talent acquisition.
• Guided startup and management of HR operations, systems and programs for company.
• Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
• Worked with department managers to assess needs.
• Complied with local, state and federal laws and established organizational standards.
• Researched, identified and maintained knowledge of domestic and international labor regulations, legal requirements and government reporting regulations.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Devised and executed employee development, performance oversight, compensation and benefits programs to align with market conditions and budget demands.
• Actively served on executive leadership board, overseeing corporate learning strategy, innovation, metrics and employee engagement.
• Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
• Partnered with stakeholders to strategize and execute best-in-class hiring practices.

Managed all aspects of international Human Resources operations for a public relations entity with operations in London, Belgium and Holland.

Managed all aspects of domestic Human Resources operations for a private, physician-owned hospital.