Melissa Lopez
Liberty,NY
Summary
Dynamic leader with extensive experience at The Center for Discovery, adept in policy implementation and organizational development. Excelled in managing over 50 staff, significantly enhancing patient care and staff morale through innovative strategies and technical oversight. Proven track record in training coordination and interdepartmental collaboration, achieving high standards in regulatory compliance and patient satisfaction.
Overview
28
28
years of professional experience
Work History
Assistant Chief of Pediatric Health Services
The Center for Discovery
11.2017 - Current
- Manage 50 staff nurses and 8 middle manger nurses in 165-bed residential school program for children with complex medical conditions by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Project lead on implementation of Electronic Health Record
- Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale
- Communicate with healthcare team members to plan, implement and enhance treatment strategies.
- Managed staff scheduling and time off to adequately staff residential homes and school program to allow nurses earned time off.
- Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Professional Nurse
The Center for Discovery
11.2010 - Current
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Director of Nursing
The Center for Discovery
04.2013 - 11.2017
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
Licensed Practical Nurse
The Center for Discovery
10.1999 - 11.2010
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Gathered lab specimens
- Administered Medication
Residential Counselor
The Center for Discovery
04.1997 - 09.1999
- Assisted young adults in activities of daily living Assisting with daily activities like dressing, bathing, grooming, and eating
- Assisted with meal prep and adherence to diet consistency
- Assisted with chores like vacuuming, doing laundry, and washing dishes
- Assisted individuals to get to appointments and run errands
- Teaching individuals with communication, problem-solving, and decision-making skills.
- Maintained medical records
- Assisted individuals to develop socialization skills for independent living, family, work, and community life
Education
Bachelor of Science - Nursing
Walden University
Minneapolis, MN05-2018
Associate of Science - Nursing
Sullivan County Community College
Loch Sheldrake, NY05-2010
Skills
- Technical oversight
- Policy Implementation
- Budget Development
- Operational Reporting
- Training Coordination
- Interdepartmental Coordination
- System improvement
- Organizational Development
- Innovation management
- Human Resources Management
- Regulatory Compliance
- Contract Negotiation
Additional Information
NYS Registered Nurse License Number 637234
Timeline
Assistant Chief of Pediatric Health Services
The Center for Discovery
11.2017 - Current
Director of Nursing
The Center for Discovery
04.2013 - 11.2017
Registered Professional Nurse
The Center for Discovery
11.2010 - Current
Licensed Practical Nurse
The Center for Discovery
10.1999 - 11.2010
Residential Counselor
The Center for Discovery
04.1997 - 09.1999
Bachelor of Science - Nursing
Walden University
Associate of Science - Nursing
Sullivan County Community College
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