Melissa Lopez
Summary
Driven, bilingual professional with a background in legal support, public service, and local government operations. Experienced in drafting official communications, conducting policy research, and coordinating city and legal office functions. Recognized for being detail-oriented, dependable, and eager to learn in fast-paced environments. Passionate about helping communities and offering reliable support.
Overview
1
1
year of professional experience
Work History
HR Generalist I
City of Lubbock
01.2025 - Current
- Serve as the first point of contact for employee and public inquiries related to recruitment, benefits, onboarding, leave, and compensation
- Utilize E1 and NeoGov systems to manage personnel records, job postings, applicant tracking, and benefits processing in alignment with city and legal standards
- Manage HR systems, personnel files, benefit enrollments, and employment processes in compliance with state and federal laws
- Collaborate with departments to post job openings, screen applicants, and issue conditional offers
- Coordinate onboarding tasks including E-Verify, background checks, and drug screenings
- Support new hire orientation, annual benefits enrollment, and benefit vendor events
- Ensure accuracy and confidentiality in handling employment records and HR data
City Council Intern
City of Lubbock
01.2024 - 12.2024
- Answered phone calls and assisted residents with questions, concerns, and service requests
- Drafted speeches and letters for the Mayor and City Council members for public events and communications
- Conducted research on city projects and policy issues o support council initiatives
- Prepared agendas and supporting materials for City Council meetings
- Helped manage public inquiries and ensured timely responses from appropriate departments
Legal Intern
Whittenburg Law Firm
07.2024 - 08.2024
- Translated legal documents and client communications from Spanish to English, ensuring linguistic accuracy and legal clarity
- Organized and maintained over 100+ case files, improving accessibility and efficiency for attorneys and staff
- Scheduled and coordinated client consultations, supporting the intake process and ensuring timely case follow-ups
- Assisted With clerical tasks and document preparation to support attorneys in ongoing immigration and family law cases
Education
Bachelor of Science - Sociology
Texas Tech University
Lubbock, TX12-2024
Skills
- Bilingual Communication (English/Spanish)
- HRIS & ATS Systems
- Legal and Policy Research
- Public Speaking & Professional Writing
- Client and Employee Relations
- Teamwork and collaboration
Timeline
HR Generalist I
City of Lubbock
01.2025 - Current
Legal Intern
Whittenburg Law Firm
07.2024 - 08.2024
City Council Intern
City of Lubbock
01.2024 - 12.2024
Bachelor of Science - Sociology
Texas Tech University
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