Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Lopez

Long Beach,CA

Summary

I provide friendly customer service by greeting guests, taking orders, and preparing. I operate the POS system to process cash and card transactions, handle refunds, and balance the register. Assisted with restocking, cleaning, and maintaining a safe and organized work environment while supporting team operations in a fast paced setting.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Ice Cream and Frozen Yogurt on the Boardwalk
01.2024 - Current

Shift Leader

The Funnel House
01.2024 - Current
  • Assisted in training new team members on operational procedures and safety protocols.
  • Monitored daily shift operations to ensure compliance with company policies and standards.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Education

Psychology

Long Beach City College
Long Beach, CA
07-2029

High School Diploma -

Cabrillo High School
Long Beach, CA
07-2025

Skills

  • Positive attitude
  • Cash handling
  • Problem-solving
  • Flexible schedule
  • Training assistance
  • POS system operation
  • Rules enforcement
  • Used to a fast paced
  • Multitasking Abilities

Certification

Food Handler Certified

Timeline

Shift Leader

Ice Cream and Frozen Yogurt on the Boardwalk
01.2024 - Current

Shift Leader

The Funnel House
01.2024 - Current

Psychology

Long Beach City College

High School Diploma -

Cabrillo High School

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Melissa Lopez