Melissa Lopez
Lincoln,NE
Summary
Results-oriented professional with expertise in project management and marketing. Developed engaging lesson plans and executed impactful marketing strategies to enhance client satisfaction and team collaboration. Demonstrates strong organizational skills and effectively contributes to team initiatives, leveraging innovative social media strategies to boost customer engagement.
Overview
4
4
years of professional experience
Work History
Daycare Teacher/Marketing Intern
Daisy's Little Daycare
Omaha, Nebraska
06.2022 - Current
- Designed engaging lesson plans for diverse age groups at a local daycare.
- Supervised playtime and structured activities, fostering social skills development.
- Communicated with parents about child development and daily activities, enhancing parent engagement.
- Maintained organized classroom materials and equipment, ensuring a conducive learning environment.
- Supervised children during meal times, playtime, and other activities.
- Collaborated with team members to create engaging content for promotional materials.
- Participated in brainstorming sessions to generate new marketing ideas and concepts.
- Created and executed social media strategies to increase customer engagement.
Assistant Store Manager
Super Mercadito LLC
Omaha, Nebraska
06.2022 - Current
- Oversaw daily store operations, enhancing customer service, optimizing inventory management, and coordinating staff scheduling.
- Managed cash handling processes and ensured accuracy during transactions.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Reviewed monthly sales and performance reports to inform operational planning and strategic decisions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supported daily store operations, ensuring optimal inventory levels and efficient workflow.
Volunteer
FIFA
Los Angeles, California
06.2025 - 06.2025
- Provided outstanding customer service to enhance guest experiences and satisfaction.
- Resolved guest inquiries and complaints promptly to ensure a positive atmosphere.
- Greeted guests warmly upon arrival to create a welcoming atmosphere. and assisted guests entering facility to provide general information and answer questions.
- Assisted guests with check-in and check-out procedures efficiently.
- Ensured that all areas of the hospital were neat and tidy at all times.
Beauty Advisor
Sephora/Kohl's
Lincoln, Nebraska
10.2024 - 01.2025
- Advised customers on beauty products and services tailored to their needs.
- Demonstrated makeup application techniques to enhance customer experience.
- Educated clients about skincare routines and product benefits effectively.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Educated customers on proper use of cosmetics, fragrances, and beauty items, enhancing their confidence in product selection.
- Created positive shopping experiences through effective communication, fostering customer loyalty and satisfaction.
- Welcomed customers upon entry to create a friendly atmosphere. upon entering store or salon and established friendly relationships with them.
- Maintained cleanliness and organization of the beauty department for a welcoming atmosphere.
- Executed sales activities including cashiering, stocking shelves, and inventory management, ensuring smooth operations and excellent customer service.
Education
Bachelor of Science - Business Administration
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-2028
Skills
- Project management
- Customer service
- Marketing strategies
- Lesson planning
- Social media management
- Team collaboration
- Activity planning
- Verbal and written communication
- Communication skills
- Multitasking and organization
- Conflict resolution
- Bilingual in spanish
- Time management
- Event coordination
- Guest relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Elementary
Affiliations
Fifa World Cup Volunteer (June 2026-July 2026)
References
References available upon request.
Accomplishments
Honors Society Recipient (May 2023)
Timeline
Volunteer
FIFA
06.2025 - 06.2025
Beauty Advisor
Sephora/Kohl's
10.2024 - 01.2025
Daycare Teacher/Marketing Intern
Daisy's Little Daycare
06.2022 - Current
Assistant Store Manager
Super Mercadito LLC
06.2022 - Current
Bachelor of Science - Business Administration
University of Nebraska, Lincoln