Melissa Lopez
Inglewood,CA
Summary
Security professional with 5 years of experience maintaining safe and secure environments across diverse settings. Skilled in surveillance, incident response, and risk assessment, with a strong ability to remain calm under pressure. Proven track record of enforcing policies, de-escalating conflicts, and ensuring the safety of people and property.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
Gardena, CA
03.2026 - Current
- Monitored CCTV footage for suspicious activity and reported incidents to management.
- Documented daily activities and irregularities in incident reports for record-keeping.
- Conducted regular patrols of the premises to deter unauthorized access effectively.
POST COMMANDER
AGS SECURITY GUARD - Spartan College
Inglewood
05.2025 - 01.2026
- Check ID’s before letting anybody come on campus.
- Direct people to the right location.
- Trained workers.
- Do detex every hour.
- Made sure nobody is vandalized any cars or parked in the wrong parking space.
- Give out parking tickets to students who are parked in the wrong spots.
- Respond fast to any problems or help needed.
AMAZON DELIVERY
Amazon
Carson
01.2024 - 05.2025
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Met deadlines while maintaining high-quality deliverables.
- Successfully navigated congested city streets, utilizing GPS navigation systems and maps to ensure timely package delivery.
- Handled multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment.
SALES ASSOCIATE/ SECURITY
WSS
Inglewood
11.2021 - 01.2024
- Helped customers find and select products.
- Utilized strong communication skills to interact with staff, guests, and law enforcement personnel professionally.
- Enforced safety regulations, policies, and procedures to ensure a safe environment.
- Responded quickly to meet customer needs and resolve problems.
- Made sure no one was stealing any merchandise.
- Performed cleaning tasks, keeping the store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
MEAT CLERK
Northgate
Inglewood
06.2019 - 09.2021
- Maintained a safe work environment by cleaning and sanitizing knives and cutting equipment.
- Improved meat sales by using suggestive selling techniques and customer service skills.
- Stocked shelves with fresh meat products in an orderly manner for easy access by customers.
- Disposed of expired or damaged goods promptly following established health department guidelines.
- Developed customer relationships by providing excellent customer service.
Education
ASSOCIATE IN ARTS (A.A.) - BUSINESS
Santa Monica College
Santa Monica06-2024
ASSOCIATE IN ARTS (A.A.) - LIBERAL ARTS: SOCIAL AND BEHAVIORAL SCIENCE
Santa Monica College
Santa Monica06-2024
HIGH SCHOOL DIPLOMA - undefined
Lennox Academy
Lennox06-2020
Skills
- Load Balancing, GPS Navigation, Dispatch Communication, Customer Service, Multitasking, Organizational Skills, Problem-solving, Calm under pressure
Certification
Guard Card
OSHA 10 hours
CPR/FA/AED
LANGUAGES
Spanish, English.
Timeline
Security Guard
Allied Universal Security Services
03.2026 - Current
POST COMMANDER
AGS SECURITY GUARD - Spartan College
05.2025 - 01.2026
AMAZON DELIVERY
Amazon
01.2024 - 05.2025
SALES ASSOCIATE/ SECURITY
WSS
11.2021 - 01.2024
MEAT CLERK
Northgate
06.2019 - 09.2021
ASSOCIATE IN ARTS (A.A.) - LIBERAL ARTS: SOCIAL AND BEHAVIORAL SCIENCE
Santa Monica College
HIGH SCHOOL DIPLOMA - undefined
Lennox Academy
ASSOCIATE IN ARTS (A.A.) - BUSINESS
Santa Monica College
AWARDS
Most improvement, Perfect Attendance, Dean's Honor List