Melissa Lopez
Riverside,CA
Summary
Motivated administration trainee with relevant experience in managing office tasks, data entry, and event planning. Strengths include strong organizational abilities, effective communication skills, and adaptability to changing environments. Demonstrated impact in previous roles through improved office efficiency and successful project execution.
Overview
13
13
years of professional experience
Work History
Receiving Clerk
Capstone logistics
Riverside, CA
03.2026 - 10.2026
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Verified packing slips, bills of lading, and shipment counts against received goods.
- Inspected pallets for damage, shortages, and labeling errors during receiving checks.
- Compared shipment contents with paperwork, ensuring alignment for inventory accuracy and effective records management.
- Maintained accurate records of incoming deliveries, adhering to established procedures for compliance.
- Identified and reported inventory discrepancies to supervisor, recommending corrective actions.
- Reported shipment discrepancies to supervisors and corrected receiving paperwork.
Family Caregiver
IHSS
06.2023 - 11.2025
- Delivered individualized care assistance to enhance patient comfort
- Assisted with daily living activities, ensuring comfort and safety.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Managed household tasks to maintain a clean and organized living environment that supported patient wellbeing.
- Assisted patients with physical therapy exercises to enhance mobility and contribute to better health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Dispatcher/Customer Service
Ashley Furniture Warehouse Department
12.2021 - 03.2022
- Dispatcher for the delivery drivers and customer relations
- Coordinated transportation and managed flow of goods to ensure timely deliveries.
- Work with drivers and external providers to optimize delivery routes and improve overall efficiency
- Troubleshot transportation and scheduling issues to minimize disruptions and maintain customer satisfaction.
- Updated drivers about delivery schedules and changes in routes. to provide real-time updates on delivery status and changes.
- Collaborated with warehouse teams to resolve logistical issues promptly and effectively.
- Handled high-stress situations by providing immediate support and solutions. calmly and effectively, ensuring timely assistance to those in need.
Data Entry Clerk
220 Labs
05.2018 - 10.2021
- Recorded sample results in Microsoft Excel and company-specific programs for accurate data tracking
- Organized and maintained files by sorting, filing, and retrieving documents efficiently in a systematic manner. updating databases and records; maintaining confidentiality
- Entered client data into database for 220 Labs records
- Maintained confidentiality for sensitive client and project records
- Updated existing records with new or revised information as needed.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
Floor Staff Supervisor
Regency University Village
04.2014 - 05.2018
- Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving
- Trained and monitored staff on customer service standards, ensuring consistent delivery of high-quality service.
- Processed customer payments accurately to ensure smooth checkout.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
High School -
John W. North High School
Riverside, CASkills
- Receiving procedure
- Data Entry
- Excel
- Microsoft Word
- Clerical experience
- Cash management
- Customer service
- Supervising Experience
- Detail orientation
- Problem resolution
- Time prioritization
- Typing
Timeline
Receiving Clerk
Capstone logistics
03.2026 - 10.2026
Family Caregiver
IHSS
06.2023 - 11.2025
Dispatcher/Customer Service
Ashley Furniture Warehouse Department
12.2021 - 03.2022
Data Entry Clerk
220 Labs
05.2018 - 10.2021
Floor Staff Supervisor
Regency University Village
04.2014 - 05.2018
High School -
John W. North High School