Melissa Lopez Deluna
Denver,CO
Summary
Administrative professional with strong bilingual communication skills and extensive experience in executive support. Proven expertise in financial tracking and confidential data management, leading to improved efficiency and enhanced client relations. Adaptable to fast-paced environments and capable of managing last-minute changes effectively. Consistently recognized for high-quality work and quick turnaround times.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Ross Tree Company
Denver, Colorado
03.2024 - Current
- Established efficient filing systems to enhance document retrieval and organization.
- Monitored invoices, reconciled budgets, and processed payroll accurately.
- Generated detailed reports and analyzed data sets while maintaining strict confidentiality.
- Supported staff and clients through bilingual English/Spanish communication, improving accessibility.
- Applied basic computer skills, including Microsoft Office Suite, for daily operations.
- Delivered general office support by answering phones, responding to emails, and ordering supplies.
Vault Teller
MoneyTree
Denver, CO
01.2022 - 03.2024
- Oversaw vault operations, ensuring accurate management of cash flow, deposits, withdrawals, and transfers.
- Maintained confidentiality while adhering to financial regulations and security protocols.
- Delivered bilingual customer service, effectively resolving inquiries from English and Spanish speaking clients.
- Trained colleagues on cash handling procedures, reconciliation methods, and security protocols.
- Conducted internal audits to verify compliance with cash accuracy and risk mitigation standards.
- Communicated financial services and account information clearly to customers.
Sales Associate
Walgreens
Denver, Colorado
01.2020 - 01.2022
- Delivered high quality customer service and support, promoting store programs and enhancing customer satisfaction.
- Maintained merchandise organization, executed inventory tasks, and ensured product availability.
- Processed transactions, handled cash, and assisted customers using bilingual communication to serve a diverse community.
- Supported a positive, efficient store environment through teamwork and strong communication.
Education
Bachelor of Science - Criminal Justice
Point University
05-2028
Skills
- Executive & Administrative Support
- Bilingual Communication (English &Spanish)
- Confidential Data Management
- Financial Tracking, Payroll & Budget Reconciliation
- Report Generation & Data Analysis
- Written & Verbal Communication
- Customer Relations & Client Services
- Technology and software proficiency (MS Office Suite, web platforms)
- Cross-functional team collaboration
- Workflow optimization
- Attention to detail
- Time management
- Multitasking
Timeline
Administrative Assistant
Ross Tree Company
03.2024 - Current
Vault Teller
MoneyTree
01.2022 - 03.2024
Sales Associate
Walgreens
01.2020 - 01.2022
Bachelor of Science - Criminal Justice
Point University