Melissa Lord
Hanford,CA
Summary
Accomplished RN Supervisor with a proven track record at Adventist Health Home Care Services, showcasing expertise in nursing staff management and patient education. Excelled in fostering teamwork, enhancing patient care through effective planning and scheduling, and mentoring staff. Renowned for exceptional customer service and clinical skills, significantly improving patient satisfaction and care coordination.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Registered Nurse Supervisor
Adventist Health Home Care Services
2017.01 - Current
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Audited charts and reviewed clinical documents to verify accuracy.
Registered Nurse, Home Health Care & Hospice
Adventist Health Home Care Services
2013.08 - 2017.01
- Admission of acute and chronically ill patients into home health status as well as admission of terminally ill patients to Hospice care
- Participated in Interdisciplinary team meetings in collaboration with physicians, coworkers, and family members of the patient.
- Triage of patient and/or patient family calls during an on-call status.
- Patient education in regards health management and disease processes.
- Wound care and management, wound vacs, PICC line care, lab draws, Foley catheter insertions and maintenance care.
- Postmortem visitations to patient’s homes.
- Supervised LVN and Home Health Aids as well as training new RN hires.
- Utilized computer systems Cerner and Homecare Home Base.
RN, Computerized Physician Order Entry Support
Adventist Health Medical Center- Hanford
2012.09 - 2013.01
- Instructed physicians in the classroom how to transition from paper to computer application physician orders.
- Assisted physicians in the hospital on order entry for medications, laboratory and radiology via Cerner system. Assisted in creating order sets.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
Hospital Corpsman
United States Navy
1986.02 - 2006.02
- Worked in various Navy/Marine Corps medical clinics, under the direct supervision of Flight Surgeons.
- Worked in Medical/Surgical ICU under the direct supervision of RN.
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Rendered emergency medical treatment as an EMT
- Preformed minor procedures: sutures, toenail and lipoma removals.
- Supervised up to 50 junior staff members.
Education
Associate of Science - Nursing
West Hills Community College
Lemoore, California05.2012
Skills
- Educator
- Customer Service
- Nursing staff management
- Staff Scheduling
- Chart Audits
- Home Care Visits
- Hospice Care
Certification
- RN License # 821063
- BLS
Timeline
Registered Nurse Supervisor
Adventist Health Home Care Services
2017.01 - Current
Registered Nurse, Home Health Care & Hospice
Adventist Health Home Care Services
2013.08 - 2017.01
RN, Computerized Physician Order Entry Support
Adventist Health Medical Center- Hanford
2012.09 - 2013.01
Hospital Corpsman
United States Navy
1986.02 - 2006.02
Associate of Science - Nursing
West Hills Community College
- RN License # 821063
- BLS
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