Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Lovejoy

Belmont,OH

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Overview

27
27
years of professional experience

Work History

Property Manager

EFC Management
02.2021 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained sufficient number of units market-ready for lease.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Home Health Aide

Alliance Home Health
05.2009 - 09.2009
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Developed rapport to create safe and trusting environment for care.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Cashier/Pretzel Maker

Auntie Anne's Pretzels
10.2006 - 02.2007
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier

Walmart
04.1997 - 12.2001
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Tallied cash drawer at beginning and end of each work shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

West Muskingum High School
Zanesville, OH
05.1996

Skills

  • Compliance Monitoring
  • Loan Processing
  • Business Development
  • Property Management
  • Tenant Relations
  • Preparing Property Agreements
  • Customer Service-Focused
  • Leasing and Sales

Timeline

Property Manager

EFC Management
02.2021 - Current

Home Health Aide

Alliance Home Health
05.2009 - 09.2009

Cashier/Pretzel Maker

Auntie Anne's Pretzels
10.2006 - 02.2007

Cashier

Walmart
04.1997 - 12.2001

High School Diploma -

West Muskingum High School

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Melissa Lovejoy