Melissa Lovell

• Administrative Assistant to the VP of Operations, where I provide comprehensive administrative support to the Vice President, prioritizing tasks to ensure seamless operations and optimal efficiency. Manage the VP's schedule and communication, ensuring all commitments are met promptly. Serve as the primary point of contact for internal and external stakeholders, handling sensitive information with discretion. Assist in preparing reports, presentations, and correspondence on behalf of the VP, aligning deliverables with business objectives.
• Composed correspondence, reports and meeting notes for all departments/Managers.
• Scheduled appointments, meetings and events for management staff.
• Directed customer communication to appropriate department personnel.
• Provided secretarial and office management support while building cooperative working relationships.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Scheduled staff and monitored resource allocation to provide optimal coverage and service.
• Maintained accurate department and customer records.
• Organized both physical and digital files and updated reports to coordinate project materials.
• Coordinated appointments, meetings and conferences.
• Inventoried and ordered supplies for office.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Prepared and prioritized calendars and correspondence.
• Responded effectively to sensitive inquiries or complaints.
• Coordinated catering services for various functions, including sales trainings, department meetings and I am the point of contact for Corporate Leadership needs.
• Updated system to organize office documentation, maximizing efficiency and increasing productivity.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Sorted and distributed incoming faxes, letters and emails for office distribution.
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Raised funds by organizing multiple events and diligently managed details to meet deadlines.
• Composed, edited and typed complex memos and reports with job-related software.
• Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
• Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
• Handled incoming calls and directed callers to appropriate department or employee.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Built Power BI live report for both plants in Grenada and Greenwood to keep track of our employee head count, which I monitor and keep track of weekly.
• Implemented a financial manufacturing Power BI report, working alongside our Data Analysis Team, for all managers to utilize when reporting on finances.
• Implemented OSV Service Portal Calendar for all onsite visitors for Greenwood and Grenada, working alongside the Data Analysis Team.
• Continue to attend development classes for my growth within the company.
• Generated an Employee Job Skills Matrix Excel Chart for each department.
• Certified in driving a forklift, tug, and bird mover.
• I am a member of the Recognition Team, where I assist in organizing and executing events for Grenada/Greenwood plants.
• I am involved in a project with the Talent Analysis Team, contributing to resource testing for the Centralized Ops Talent Dashboard Project Connection, Comp KPI dashboard.
• Active member in planning Milwaukee Tool's large community grand opening, ribbon cutting event, and job fair event, ensuring its success through collaboration, effective communication, and dedicated effort set for 10/3/24.
• Assisted Talent Corporate Recruiter at a job fair held at Camp McCain National Guard.
• Involved in insuring financial accuracy through routing corrections (work definitions data in Oracle).
• Nominated by Kevin Gibson, (Grenada Plant Manager), to be the sole trained expert in labeling Milwaukee Tool's Grenada plant using office space software ensuring full proficiency in the software and capability to train others as needed. I was trained by Beatriz Castillo.
• Assisted with talent recruiter in employee orientation, drug screens, printing of employee badges, and onboarding.
• Trained in entering quality scrap data from MCPS data reports daily.

• Managed dental records and entered information Dentrix to keep important patient information on file.
• Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
• Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
• Monitored patients for pain and administered topical anesthetic to numb sensitive areas.
• Customized dental prophylactic treatment to meet individual patients' needs.
• Cared for patients using advanced tooth cleaning methods.
• Applied cavity preventing agents, like fluoride and sealants, to protect patients' teeth from decay.
• Took dental images and X-rays to identify areas of concern and presented to dentists for review.
• Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
• Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
• Customized prophylactic treatment to individual patients' needs.
• Accurately collected and recorded patient medical and dental histories.
• Exposed dental diagnostic x-rays.
• Prepared treatment rooms for patient examinations.
• Took medical and dental history and recorded vital signs of patients.
• Removed plaque and tartar from teeth using hand and mechanical scaler tools.
• Handled general office duties to support administrative staff during peak hours.
• Assisted dentist during examination by retracting patient's tongue and cheeks.
• Conducted dental cleanings and checked teeth for cracked fillings.
• Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
• Positioned patients properly during examination or treatment for comfort and safety.
• Kept track of treatment information in patient records.
• Cleaned and polished removable dentures, brackets, wires and other appliances.
• Established clean, sterile and welcoming environment for patients.
• Selected and prepared tools used for procedures by sanitizing and arranging.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.

Dental Assistant and Receptionist for Dr. David Braswell D.M.D Grenada, MS | Mar 2000 - Jan 2003

• Same duties as above as a hygienist

• Same duties listed above

• Same duties listed above