Melissa Loya Quinones
Cypress
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Dunkin'
Shiftleader
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Raising Canes
Restaurant Crewmember
04.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Receptionist
Carro Audio & Tint
10.2023 - 02.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Cashier/Hostess
Barcenas Mexican Restaurant
02.2023 - 10.2023
- Greeted customers and answered any questions they had about the restaurant services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded nicely
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Pearland High School
Pearland, TX05-2023
Skills
- Customer Service
- Money Handling
- Cleaning and sanitizing
- Teamwork
- strong work ethic
- problem solving skills
- Friendly, positive attitude
- Problem-solving
- Customer service
- Teamwork and collaboration
- Time management
Contact
832-567-5125
Education and Training
other,Pearland, TX
Languages
Spanish
Full Professional
Timeline
Dunkin'
Shiftleader
08.2024 - Current
Raising Canes
Restaurant Crewmember
04.2024 - 07.2024
Receptionist
Carro Audio & Tint
10.2023 - 02.2024
Cashier/Hostess
Barcenas Mexican Restaurant
02.2023 - 10.2023
High School Diploma -
Pearland High School
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