Melissa L Scott
Lake Charles,LA
Summary
Dynamic Office Manager with a proven track record of success in fast-paced environments, skilled at rebuilding operations from the ground up. Strong organizational abilities enable effective multitasking while fostering a productive, team-oriented atmosphere. Committed to continuous improvement and consistently seeking opportunities to leverage a unique blend of skills and experience to contribute meaningfully to organizational goals and exceed expectations.
Overview
14
14
years of professional experience
Work History
YOUTH CARE WORKER
Education and Treatment Center, INC
09.2023 - Current
- Managed supervision of youth in shelter and transitional living center to promote well-being. Facilitated community reintegration for young men post-secured facility care. Executed accurate documentation of youth interactions and developments. Organized group activities that encouraged teamwork and personal growth. Provided classroom support, contributing to academic success. Handled transportation needs for youth to ensure program attendance.
RESIDENTAL MAINTENANCE COORDINATOR / MAINTENANCE SUPERVISER ASSISTANT
Pac Housing Group-Parc Fontaine Apartments
09.2022 - 07.2023
- The Hub of the Apartment Complex; Office Management in the Maintenance Department, supervising up the eight Maintenance Techs; obtaining and distributing up to 40 work orders a day making sure work was completed in a timely manner. Relayed information to and from the residents, property manager, maintenance supervisor, contractors, and the maintenance techs by phone, email, text, and in person. Inventory, ordering supplies, mandated the key cages, and anything else asked of me.
LEGAL ASSISTAT / OFFICE MANAGER
McCarthy P.C. LAW & Carbon County Public Defender’s Office
09.2019 - 05.2022
- Oversaw accounting functions; financial records, billing, inventory purchase and payroll efficiently and accurately, ensuring smooth financial operations for the firm.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Managed case files, organized evidence, and maintained accurate records for attorney review.
- Increased the workload efficiency by coordinating his calendar, managing court dates, and ensuring timely filing of legal documents.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Reviewed evidence meticulously while ensuring proper time stamping.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted legal documents including motions and pleadings for court submission. Secured documents from courts and opposing attorneys, delivering copies to the clients promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
SOCIAL SERVICE WORKER
Department of Health and Human Services
07.2011 - 03.2018
- Streamlined client assistance for government benefits such as Medicaid and SNAP. Worked closely with Refugee Resettlement Agencies to support refugee integration. Executed 10 to 20 interviews a day to collect necessary data from clients and partner organizations. Analyzed cases to determine appropriate benefit allocations for individuals. Provided training and mentorship to new staff members in operational procedures. Attended quality control meetings aimed at improving agency effectiveness. Supported outreach initiatives to connect with underserved populations.
Education
Accounting
Ashford University
Management
Bellevue University
Bellevue, NEAssociate of Applied Science - Criminal Justice And Human Services
Central Community College
Grand Island, NESkills
- Office management
- Facility management and travel coordination
- Scheduling and calendar coordination
- Human Resources Management
- Inventory management
- Office Software
- Organized
- Multitasking
- Verbal and written communication
- Data entry and document preparation
- Billing and account reconciliation
- Bookkeeping and Clerical support
- Customer service and relations
- Multicultural sensitivity
References
Kimberly Tremblay, HR
Educational Treatment Center
Lake Charles, LA
318-680-3554
Sheila Bradley, Lead / Supervisor
Educational Treatment Center
Lake Charles, LA
337-488-8400
Michael Guillory, Maintenance Supervisor
Pac Housing Group
Lake Charles, LA
337-526-6178
David McCarthy, Attorney
McCarthy PC Law
Saratoga, WY.
307-760-9650
Timeline
YOUTH CARE WORKER
Education and Treatment Center, INC
09.2023 - Current
RESIDENTAL MAINTENANCE COORDINATOR / MAINTENANCE SUPERVISER ASSISTANT
Pac Housing Group-Parc Fontaine Apartments
09.2022 - 07.2023
LEGAL ASSISTAT / OFFICE MANAGER
McCarthy P.C. LAW & Carbon County Public Defender’s Office
09.2019 - 05.2022
SOCIAL SERVICE WORKER
Department of Health and Human Services
07.2011 - 03.2018
Accounting
Ashford University
Management
Bellevue University
Associate of Applied Science - Criminal Justice And Human Services
Central Community College
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