Melissa Lucas
Jupiter,FL
Summary
To showcase natural people skills, incorporate vast experience in hospitality, outstanding organizational abilities, and have an opportunity to work at an establishment that I am truly passionate about.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Bartender
The Woods RESTAURANT
8 2018 - 01.2024
- Lead bartender in charge of making employee schedules, creating specialty cocktails for our cocktail menus, conducting weekly cleaning duties, and helping to create memorable experiences for the guests.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Roccos Tacos
08.2016 - 08.2018
- Provided quality service, organized all closing transactions, and created staff schedules
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Event Coordinator
THE PALM RESTAURANT
08.2014 - 08.2016
- Innovated wine and flight menu, catered to members, special events, and fine dining
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
EVENT COORDINATOR
PINION GRILL
08.2012 - 08.2014
- Organized countless events including the biannual Boca Chamber of Commerce meetings
- Significantly elevated sales and profitability
- Coordinated vendors for events, assisted with preparation for proper décor and staffing
Manager of Business Development and Sales
MAGGIANO’S RESTAURANT
08.2009 - 08.2012
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
Education
Hospitality -
Valencia Community College
Orlando, FL 01.2001 - 06.2004
Paralegal studies -
Valencia Community College
Orlando 01.2004 - 06.2007
Skills
Awesome marketing strategy and operations
Timeline
Bartender
Roccos Tacos
08.2016 - 08.2018
Event Coordinator
THE PALM RESTAURANT
08.2014 - 08.2016
EVENT COORDINATOR
PINION GRILL
08.2012 - 08.2014
Manager of Business Development and Sales
MAGGIANO’S RESTAURANT
08.2009 - 08.2012
Paralegal studies -
Valencia Community College
01.2004 - 06.2007
Hospitality -
Valencia Community College
01.2001 - 06.2004
Bartender
The Woods RESTAURANT
8 2018 - 01.2024
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