Melissa Macias
CA
Summary
To secure a position with your company that will enable me to utilize my skills, expertise, and background to the fullest.
Overview
10
10
years of professional experience
Work History
Kramer Orthopedis
01.2020 - 01.2023
- Filed patient data, verified eligibility insurance and scheduled for five providers.
- Assist in checking in and checking out patient with any future testing for return visits.
- Anwered 40+ calls and up to 20 email messages daily.
- Utilized AllScripts and MDLogic software to schedule all patients.
- Greeted 100+ Patients daily.
- Draw Blood to complete PRP procedures.
Pacifica Tower
cleaning
Huntington Beach, California
08.2012 - 01.2020
- Cleaned eight offices across multiple levels to maintain cleanliness and hygiene.
- Picked up trash and disposed of it responsibly.
- Mopped floors and cleaned bathrooms to ensure sanitary conditions.
- Dusted desks and furniture to enhance office appearance.
OC Cosmetic Surgery
01.2014 - 01.2019
- Delivered effective customer service in a busy cosmetic office.
- Answering phone calls, scheduling patients, Answering all cosmetic related questions.
- Assisted with my bedside manner recovering surgical patients.
- Followed all HIPPA, compliance, privacy and confidentially standards.
- Peformed all bookkeeping such as inventory and collection for all surgical services.
Education
Associate of Arts Degree -
Orange Coast College
09.2025
Phlebotomy -
USA
01.2023
Diploma -
Newport Harbor High School
01.2012
Skills
- Self-motivated
- Communication Skills
- Multitask
- Customer Service
- Patient
- Leadership
- Team player
- Adaptability
References
Available upon request
Timeline
Kramer Orthopedis
01.2020 - 01.2023
OC Cosmetic Surgery
01.2014 - 01.2019
Pacifica Tower
cleaning
08.2012 - 01.2020
Associate of Arts Degree -
Orange Coast College
Phlebotomy -
USA
Diploma -
Newport Harbor High School