Summary
Overview
Work History
Education
Skills
References
Timeline
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Melissa Macias

CA

Summary

To secure a position with your company that will enable me to utilize my skills, expertise, and background to the fullest.

Overview

10
10
years of professional experience

Work History

Kramer Orthopedis
01.2020 - 01.2023
  • Filed patient data, verified eligibility insurance and scheduled for five providers.
  • Assist in checking in and checking out patient with any future testing for return visits.
  • Anwered 40+ calls and up to 20 email messages daily.
  • Utilized AllScripts and MDLogic software to schedule all patients.
  • Greeted 100+ Patients daily.
  • Draw Blood to complete PRP procedures.

Pacifica Tower

cleaning
Huntington Beach, California
08.2012 - 01.2020
  • Cleaned eight offices across multiple levels to maintain cleanliness and hygiene.
  • Picked up trash and disposed of it responsibly.
  • Mopped floors and cleaned bathrooms to ensure sanitary conditions.
  • Dusted desks and furniture to enhance office appearance.

OC Cosmetic Surgery
01.2014 - 01.2019
  • Delivered effective customer service in a busy cosmetic office.
  • Answering phone calls, scheduling patients, Answering all cosmetic related questions.
  • Assisted with my bedside manner recovering surgical patients.
  • Followed all HIPPA, compliance, privacy and confidentially standards.
  • Peformed all bookkeeping such as inventory and collection for all surgical services.

Education

Associate of Arts Degree -

Orange Coast College
09.2025

Phlebotomy -

USA
01.2023

Diploma -

Newport Harbor High School
01.2012

Skills

  • Self-motivated
  • Communication Skills
  • Multitask
  • Customer Service
  • Patient
  • Leadership
  • Team player
  • Adaptability

References

Available upon request

Timeline

Kramer Orthopedis
01.2020 - 01.2023

OC Cosmetic Surgery
01.2014 - 01.2019

Pacifica Tower

cleaning
08.2012 - 01.2020

Associate of Arts Degree -

Orange Coast College

Phlebotomy -

USA

Diploma -

Newport Harbor High School

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Melissa Macias