Melissa Mack
Maplesville,AL
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Offering strong foundation of empathy and commitment to patient care, eager to learn and grow in healthcare setting. Brings understanding of patient care guidelines and basic healthcare procedures, combined with skills in communication and teamwork. Ready to use and develop patient care and clinical assistance skills in healthcare role.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
18
18
years of professional experience
Work History
CNA
Hatley Health Care
03.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Private Sitter
A Friend
07.2022 - Current
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Monitored medications for interactions and need for change to manage health conditions.
- Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
CNA
Hatley Health Care
04.2014 - 06.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Robert’s Health Center
12.2011 - 12.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Julia Ribaudo
06.2011 - 11.2011
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Robert’s Health Center
04.2007 - 05.2007
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
Administrative Medical Assistant -
Jefferson State Community College
Clanton, AL03.2020
Bachelor’s in Health Care Management - Administration
American Intercontinental University Online
08.2019
Medical Billing and Coding -
Jefferson State Community College
Clanton, AL09.2016
Certified Nursing Assistant -
Community College of Rhode Island
Warwick, RI06.2007
High School Diploma -
East Greenwich High School
East Greenwich, RI06.2005
Skills
- Thrives in a multi-task environment
- Excellent patient care skills
- Hard working, independent and reliable
- Able to grow with company through versatility and adaptability
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- Compassionate communication
- Complex Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
CNA
Hatley Health Care
03.2024 - Current
Private Sitter
A Friend
07.2022 - Current
CNA
Hatley Health Care
04.2014 - 06.2022
CNA
Robert’s Health Center
12.2011 - 12.2013
CNA
Julia Ribaudo
06.2011 - 11.2011
CNA
Robert’s Health Center
04.2007 - 05.2007
Administrative Medical Assistant -
Jefferson State Community College
Bachelor’s in Health Care Management - Administration
American Intercontinental University Online
Medical Billing and Coding -
Jefferson State Community College
Certified Nursing Assistant -
Community College of Rhode Island
High School Diploma -
East Greenwich High School
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