Melissa Macklen
Miami,FL
Summary
Aspiring People Partner committed to fostering collaborative environments where managers receive effective coaching and employee development thrives. Focused on building practical people programs that enhance employee satisfaction and performance while addressing challenges early to support team growth and success.
Overview
4
4
years of professional experience
Work History
Head of HR
Skyline Financial
Miami, USA
07.2023 - Current
- Developed and managed core programs for performance management and learning & development to drive employee growth.
- Managed employee relations, facilitating critical conversations that improved employee satisfaction.
- Analyzed survey data to assess employee satisfaction organization-wide.
- Collaborated with leadership to coach managers on performance and employee relations, enhancing overall team effectiveness.
- Led high-volume hiring and onboarding, establishing structured recruiting processes.
Specialty Pharmaceutical Sales Representative
Avion Pharmaceuticals
02.2023 - 07.2023
- Exceeded quarterly sales targets by 14% through relationship building with OBGYN practices in South Florida.
- Cultivated relationships with healthcare professionals to drive product promotion for Avion Pharmaceuticals.
- Delivered product presentations to enhance client understanding of pharmaceutical offerings.
- Coordinated with cross-functional teams to implement targeted marketing strategies effectively.
- Received Hustler Award during national training for outstanding performance and initiative.
Director of Strategic Partnerships
GDS Group
01.2022 - 02.2023
- Developed strategic partnerships that generated significant business opportunities and supported sustainable growth.
- Achieved top 3 nationwide ranking by exceeding annual sales goal by 12% through consultative client partnerships.
- Managed communication strategies that strengthened partner engagement and cultivated lasting relationships.
- Collaborated with cross-functional teams to align partnership initiatives with organizational objectives.
- Received Ace Award for outstanding client engagement and performance excellence.
Education
Bachelor of Science - Business Management
Point Park University
Pittsburgh, PA05-2019
Skills
Timeline
Head of HR
Skyline Financial
07.2023 - Current
Specialty Pharmaceutical Sales Representative
Avion Pharmaceuticals
02.2023 - 07.2023
Director of Strategic Partnerships
GDS Group
01.2022 - 02.2023
Bachelor of Science - Business Management
Point Park University