Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Melissa Madron

Covington,LA

Summary

Dynamic professional with a strong background in client services
at Coast Council On Aging, demonstrating patience and empathy while conducting assessments and engaging seniors. Proven reliability and punctuality in various roles, including as a barista at Starbucks, where I trained new staff and ensured high-quality service delivery. Skilled in meal preparation and fostering positive interactions.

Overview

10
10
years of professional experience

Work History

Title 3 Client Services, Sitter

Coast Council On Aging
08.2023 - Current

I started out as a sitter. I would go sit with our homebound clients for either 2 or 4 hours. When I was at the clients' homes, I played games with them, watched TV, and sometimes just talked.

I'm now a Title 3 client service.

I do over-the-phone assessments, and I go to the senior centers to serve lunch, play games, and interact with our seniors.

Barista

Starbucks
01.2021 - 11.2023
  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Maintained cleanliness and organization of workstations to ensure efficient service delivery.
  • Trained new baristas on coffee preparation techniques and customer service protocols.
  • Handled cash register operations, ensuring accurate transactions and balanced cash drawers.

Insulator

CSI
03.2021 - 04.2022
  • Performed thorough post-installation inspections to ensure all areas were adequately insulated and free from gaps or defects.
  • Minimized waste by accurately measuring and cutting insulation materials to fit specific spaces precisely.
  • Prepared surfaces for insulation with help of adhesives, cement and other compounds.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.

Insulator

Alltemp
08.2019 - 01.2021
  • Trained junior insulators on best practices and safety protocols.
  • Improved workflow efficiency by implementing new material handling techniques.
  • Assisted in inventory management to maintain sufficient stock levels of insulation supplies.
  • Resolved installation challenges through troubleshooting and problem-solving skills.

Insulator

CSI
01.2016 - 10.2019
  • Installed insulation materials in compliance with safety regulations.
  • Ensured accurate measurements and material cuts for optimal thermal efficiency.
  • Collaborated with team members to streamline insulation application processes.
  • Conducted inspections to verify insulation integrity and effectiveness post-installation.

Education

Insulating - Insulating

Local 53 Apprentice Program
Kenner, LA
06-2019

High School Diploma -

Bonnable High School
Kenner, LA
05-2001

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Positive reinforcement
  • Meal preparation

Accomplishments

I have 3 years of perfect attendance at my current job.

Timeline

Title 3 Client Services, Sitter

Coast Council On Aging
08.2023 - Current

Insulator

CSI
03.2021 - 04.2022

Barista

Starbucks
01.2021 - 11.2023

Insulator

Alltemp
08.2019 - 01.2021

Insulator

CSI
01.2016 - 10.2019

Insulating - Insulating

Local 53 Apprentice Program

High School Diploma -

Bonnable High School
Melissa Madron